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Account charges but did not receive my order
Answers
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Hello @juncmg3340,
A Warm Welcome to the King Community, where you can seek Answers / Suggestions from your fellow players in any King Games' Sections
I am sorry to hear that you are having this issue with your purchase
Please follow this link to request for Refund or to retrieve your purchased items https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase
Please select the choice that fits perfectly with your device. If you are selecting King.Com, while filling up the form, please make sure to select "SUB-Topic" also after filling the "Topic" with the option "Problems with Purchase".
** If you need to clarify anything, please write back by tagging me with @ and my name (without space), just like how I wrote your name above
Hoping for the Best! Have a nice day/evening
