Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
What's happening in Candy? ๐ฌ
๏ปฟ ๐ซ Have a Fun Break this November with KitKat ๐ซ - More Info HERE
๏ปฟ ๐ซ KitKat Scavenger Hunt! ๐ซ - Join HERE and a chance to Win Color Bombs
๏ปฟ ๐ซ Have a Fun Break this November with KitKat ๐ซ - More Info HERE
๏ปฟ ๐ซ KitKat Scavenger Hunt! ๐ซ - Join HERE and a chance to Win Color Bombs
๐ Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! ๐ฅณ๐
๐ Introducing new community titles and rewards โ your Road to Legend starts HERE! ๐
๐ Candy Cup is Back ๐
Comments
-
Hello @anesa123 I know that Kiara never answers follow on questions so I will try to step in.
If there is no leaderboard showing in your events tab, then I fear that you are out of the event. Scores are recorded via the app and there will not be a record of you scoring any green trophy candies anywhere at King's servers if it is not showing up in your app! If you are offline for some reason then the leaderboard should still show up at the top of your events list like you can see in my screenshot below. Sometimes we have to play a level or two for events to reappear, but if after playing a few levels this does not show up at the top of your events then I am afraid there is nothing you can do and for whatever reason (a glitch maybe) the event is no longer in your game. Please don't waste any effort on it if there is no leaderboard.
-
Dear Christine,
Thanks for your help and message. Highly appreciate it. But I do not think that I am out of the game. For sure it is a glitch but how can it happen and if it is happening it is something to do with the Kings Servers or the app. Than it should be rectified. But how? Also please see the attached screenshots where I still have the green candies and the Candy Cup Hub Info reflecting, so for sure there is no problem with my phone. Please let me know if anything can be done ASAP. There was a problem in Candy Royale too. I won all the levels and I had the streak as well but I never gold the gold. So I suppose Candy Crush should be taken good care of so that we who enjoy it so much are not disappointed
-
You can try and play and old level then a new one and it should come back.
They added code to try and fix the above, not requiring those steps, but they might have removed it since I suspect it was breaking a whole lot of other stuff. Not logged in today so can't say for sure.
-
I am afraid I have no means to help you. I do not work for King and I don't think anyone here does. This is just a players forum for us all to share our experiences and give advice. We all get the Hub and the green cup candies. Any player without a leaderboard is not playing the current round which finishes in a few hours. There will be one final "Last chance" round starting tomorrow, so I hope it will show up for you then.
-
๐ Somewhat Excited! I'll give it a try.
Oh my! I am totally done!
I tried, I failed!
Gaming is nothing when you learn a close one has serious cancer.
There is a perspective. I lost all notifications until now, now I am flooded with the pop-ups as I type.
I am sad, very sad, about many things.
Notifications have been dead since this morning, now they seem to be alive and flooding my screen.
In retrospect I am not participating in this event any more, and considering whether to even bother with any of this, and just close everything down.
