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Hand swap booster is not working

lisan
lisan Posts: 2

Level 1

I have attempted to use the hand swap booster a number of times. I tap the booster, confirm it is flashing but when I swap two candies, it usesa move rather thanthe booster. It is often my last or second last move to win a level and I lose the level. I've seen other posts with this problem but no solution. It is impossible to send a screen shot because how do you screen shot something in the past? Please provide solution. Thank you. 

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