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🎶 Get Ready for the Candy Crush Music Season here 🎶
🚨 New Feature Alert: Volcanic Panic 🌋 - Click for more Info HERE
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
App Store Glitch
Answers
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Hello @Tubby24🤗 A Warn Welcome to the King Community!
I am sorry to hear about the issue in your game! I am not sure why it is happening in your game, and this is the first time I am hearing about this issue😕
Just needed to make sure that you are playing Candy Crush Saga! Can you check and let me know which version of the App you have right now?
To reply, you can type below🍫🍫
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Hi And Welcome to the King Community
Sorry to hear you're having trouble connecting to the store. Let's see if we can get this fixed for you:
Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.Update the Game: Make sure your game is up-to-date. Check the App Store or Google Play Store for any available updates.Clear Cache: If you're on an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, try offloading the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.Sign Out and Sign In: You mentioned signing out—try signing back into your account after clearing the cache or reinstalling the app.Restart Your Device: A simple reboot can sometimes resolve connectivity issues.
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Yes, Candy Crush Saga Version 2.78.1.1. It started having trouble a couple weeks ago by wiping out all my friends for several days then they magically reappeared. Now I just get contacting store when I run out of moves. I am on level 4989 but Indo not think it is a level issue.
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Is there any update on these issues. Many people are reporting connection issues. Me included. I have tried all of the suggested options but they don’t seem to have any effect.
I have asked for support in the Community but no one has an answer. Just more and more people reporting the same problem.
I have had this for nearly 3 weeks now.Regards - Neil
