What is happening with the episode race?

offfff · July 12

its been over ten days now I won every episode race without receiving my deserved gold bars. I wrote to the player support many times and all I get is automated replies. I reinstalled the game and lost all my lives and boosters and still not fixed. So unfair.

offfff · July 12

where is the race line? I want my gold bars. So frustrating 🤦🏻‍♀️

offfff · July 12

???

SubstitutePyrolight · July 12

Did you try to go back and replay the last level where it broke? If nothing maybe the level before 11030 and the 11045.

Basically wondering if you need to re trigger the original win condition.

offfff · July 12

https://community.king.com/en/candy-crush-saga/discussion/comment/3114087#Comment_3114087

I tried but nothing works ☹️

SubstitutePyrolight · July 13

Double check the responses you got from King.

They might have some info in them. Basically your first message is always boilerplate. The next one should a request for more info or something but it is always right above a mass of boilerplate that makes it super easy to miss and you would not be the first person to miss it.. or even the 8000th.

If you don't mind post the message content here from the first few or SS. Make sure to remove any identifying information.

moose53 · July 13

https://community.king.com/en/candy-crush-saga/discussion/459579/what-is-happening-with-the-episode-race

Same here, 500 bars i’m owed.

offfff · July 13

https://community.king.com/en/candy-crush-saga/discussion/comment/3114739#Comment_3114739

that’s all I get every time. And no issue is solved. I tried everything but nothing works. Whenever they start a new event there is always a glitch. So unfair.

offfff · July 13

So unfair!

schughes · July 13

Call their corporate office and speak with a person instead of AI technology

pan2024 · July 13

Whats number for corporate office?

What is happening with the episode race?

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