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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
same with me!!Like I didn’t try everything to get connected.But when you try to send lives to your friends it says:It’s not because of you it’s to them!!
how can I recive lives
I don’t think anyone at ‘King’ monitors these chats. Every time I email them I get a response saying ‘try this/try that’, none of which work. Or they suggest the Community. And all you get is responses from fellow users who have the same problem.
15 July still not working!!!!Is anybody taking care of that issue?
@Tranterbleu. It’s ridiculous isn’t it. I get no extra bonuses/spins at the beginning or end of each game. Nor can I give or receive extra lives. And like you I am unable to save my game or progress as it says I’m not connected to Wi-Fi. I have raised this a few times since the beginning of July but yet to have any response from anyone.
15/07/24 Still not working
Hi @NeilK, I know how you feel. I'm waiting to save my game progress via email but that keeps telling me I'm offline when I'm in fact the opposite!
It would be a shame to lose all that I have achieved…
Same problem playing on PC. Also won't let me save progress… Tells me "You're offline. Connect to Internet and try again," when I am on online! Started the app via the Microsoft Store…
All day on only one device, it won't connect to app store. Same problem.
je ne reçois plus de récompense car je ne reçois plus de publicites
14/07/24 Still not working
On a 20 level Candy Royale with only a few episodes left to be with the gold coin reward at 200 this happens. Give me my gold coins
Having the same problem. Nothing works. Hope it's fixed soon!
14 July still not working!!
It's funny, because I already reported this issue about 2 months ago and nobody cares. I guess, some people of the engineering team were fired and everything is crashing in the backend now. 😂
Bummers!
13/07/24 Still not working
Not working July 13!!
where you hacked? and why isn't anyone fixing it?
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Not working July 12
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
