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why does my profile picture continue to go back to the creepy animal after I have changed it?
Hello @conniefus🤗 A Warm Welcome to the King Community!
I have seen few more complaints about this in the past couple of days!
When there is a glitch on King servers, our original avatar disappears and we see a default "King" avatar, Please don't worry as it will be cleared by itself.
You can try logging out of the game — disconnecting from Wi-Fi — shutting down your device for 10 minutes and turning it back on — turn on the Wi-Fi and log back into the game. You should see your actual avatar now.
But, like I said above, if the servers are having a glitch, you will continue to see the "animals" for a while!
O.k. so you connect with fb. I do so.
However, sometimes I also have a preselected King avatar, that changes later to my fb avatar!
I suppose there is some internet related bug!
When I connect with Facebook to change my photo the next time I go to play it back to the animal.
Hi @conniefus and welcome to the Community!
If you are connected with facebook, your profile picture follows your profile pic on facebook!
If you have a King account, there is not an option any more to change avatar!
However, youcan change it using other King games, where this option is still available!
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