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Not receiving lives
King_admin
Posts: 3,697 Level 3
in Support
Comments
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I’m playing on both iPhone and iPad with latest iOS...I can ask for lives and very occasionally receive a life...however I always SEND a life to a player named Alicia...only getting requests (the envelope) from her...no other requests have appeared. I dutifully send Alicia a life about once a day, sometimes more. I’m assuming she’s returning the favor...but I have never received a life from her...not even sure she is getting mine?
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Hi @JackieRenouf and @captjoe777, are you both playing through Facebook? You might want to read this message to find out about your notifications: https://community.king.com/en/candy-crush-soda-saga/discussion/244239/i-have-connected-to-facebook-but-i-m-not-getting-any-messages-or-help-from-friends-on-my-mobile-dev#latestFacebook had a couple of updates recently and it might have done something to your settings.
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Ok I’m a little confused...I play using the app...Facebook isn’t even opened/running at the time. Yes, if I log out of the game app, close it, then open it again it asks if I want to open the game in Facebook. I say yes, Facebook opens, and the game takes me to where I left off...currently level 806. I then close/shutdown Facebook and if I don’t log out of the game app, I never have to sign in and all progress is saved.
So in my opinion I am NOT playing through Facebook...merely used Facebook to create the account. I get NO notifications through Facebook at all...everything comes through the game app.
When i I create the King account as suggested in your message link that works but I start on level 1.... I’m staying with my current options.
