Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Sign in or create an account to join the fun.
I am now totally fed up with this laziness and incompetence. My Candy Necklace is gone again.
Why is absolutely nothing being done about this ?
I, and other players are entitled to be able to use boosters we have earned.
@PummyRaj as I have stated previously this is straight out fraud and theft !!
Perhaps they do work on things @Peter_Tornaros, my Chocolate Box never seems to disappear anymore? I no longer have to try to get it back up. However, not that thrilled with the 5-day Chocolate Box.
Common occurrence. I have given up reporting it to @QueenB and @PummyRaj as nothing is ever done about it.
I realized when I just started playing today that I had lost my Candy Necklace for no apparent reason. It was just gone on I believe Level 17724. I passed the levels on my 1st try?
Does not happen that often to me. ʕ•ﻌ•ʔ
Hello @cidacorreia
UFOs you get from watching ads do not count towards Chocolate Box tasks. Only those UFOs that you use from your inventory or timed UFOs from events such as Daily Treat Machine or Daily Win chest count
Hi Peter,
I truly understand your frustration, and I'm sorry to hear that the issue with your Candy Necklace has happened again. Please know that your concerns have not been ignored. I've communicated this issue to the Design Studio multiple times, and while they are aware of it, they haven't been able to replicate the problem on their end, which is why the fix is taking longer than expected.
I assure you that this is a priority, and I’m pushing for a solution. In the meantime, I'll arrange for another round of compensation to be added to your game as a small token of our apologies for the inconvenience you've experienced.
Thank you for your continued patience, and please don’t hesitate to reach out if there’s anything else I can do to assist 🙂
Eu nunca ganhei os 30 ouros, porque eles roubam dizendo que não cumpri com as tarefas 🙄
This is happening to me as well. Just started today.
Porque não recebi o ouro da caixa de chocolate sendo que eu assisti os vídeo para ganhar OVINS e usei para ganhar o prêmio. Era para usar 2, eu usei mais, beeem mais🙄 quero o meu ouro, pois já não e a primeira vez que não recebo, mesmo cumprindo os desafios.😏
My Candy Necklace has disappeared again @QueenB @PummyRaj
You assured me you were going to speak to the Design Studio about this. Either you haven't or they are just totally ignoring you and CCS players.
As I have stated previously, this is straight out fraud/theft as the boosters I have earned with the Candy Necklace are my property.
If the designers persist in fiddling with the game at the start of each week, a supervisor should be ensuring this is done competently.
This is not the way to treat valued players/customers.
.…
@QueenB @PummyRaj I have lost my Candy Necklace again for no apparent reason. This in now a regular occurrence which I have reported to you numerous times.
The loss of this feature for no apparent reason is nothing short of theft. Has it been reported ?? and if so why hasn't the problem been fixed ??
I have given up on the Chocolate Box as obviously there is not a Designer competent enough to fix the problem.
Yes, Windows 10.
@Peter_Tornaros Are you playing on window 10? I have had the same issues I play only on Windows. Just wondering.
And again @QueenB @PummyRaj
I have started this practice with the Gold Box, presently I have the 4 day 30 gold bars at end version. If I am on the last task for the Gold Box on Sunday (like last night) I complete it before I go to bed. Monday seems to be a day of change. Things have long messed up on Monday mornings. I do not mess with the Daily Treat Machine first thing on Monday either. For that matter on Wednesday I wait till the new levels come out before I do the Daily Treat Machine or mess with anything. Mondays and Wednesdays… Watch out! Tuesdays, later on in my day I check for any updates for CCS and Windows if I do not see any I check again Wednesday morning.
Time zones make timing different for us. I complete my Gold Box final stage if I am on it before 9:00pm EDT (at present) on Sunday. Before bed time! I now do this with any version that I have. As for your Chocolate Box that often just reverts for no reason @Peter_Tornaros, looks like you still have the 3 day 20 gold bars at the end Gold Box. That one seems to be the one that messes up the worst at least it did when I had it. I just ignored it and played on. That version seems to mess up and revert back to the Classic Box a lot! Seems to be the worst version.
The screenshots are really helpful @Peter_Tornaros as at least they seem to show that your issue isn't just a case of your timer running out on the gold chocolate box.
the Design Studio either is ignoring this problem or just hasn't got the competence or knowledge to fix it
I would guess they are just ignoring you Peter. I don't think I have seen any other posts on this problem, so it is highly unlikely that the Team will investigate an issue that only affects a minority of games.
I intend to keep posting this glitch until something is done @QueenB @PummyRaj
Just got to the Gold Chocolate Box and the below happened again. My entire day's play has so far been wasted.
@Alienscar I am starting to strongly suspect that the design studio is devoid of anyone with the expertise to fix this problem !!!
I will keep posting @QueenB @PummyRaj although the Design Studio either is ignoring this problem or just hasn't got the competence or knowledge to fix it ??
Which is it ???
It happened again this morning. The below screenshots were taken less than a minute apart, before I could even attempt to get the UFOs !!
This is the main problem @Alienscar. I don't even get the chance to complete the Gold Chocolate Box.
Below follow up to June 14 post that never received a reply offering a reason or solution !!
Totally fed up with the incompetence constantly costing me time and money (boosters) @QueenB @PummyRaj
My Candy Necklace disappeared again for absolutely no reason on Level 17139.
Is this complaint going to be again totally ignored ??????????????
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Mod version 4000 level
what is this and how to use it, please
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
First we had the CCS milestone level badges: Please find the links HERE. Then we had CCS Levels in a week Badges: Weekly Race Now we have the Episode Race Badges - 25, 50, 75, 100, 150, 200 Can you keep your Episode Race winning streak going and win these badges? All you need to do is post a screenshot of your Episode Race…