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Oh I'll leave it alone then @Alienscar and just hope that when replying in English the player receiving it gets the translate button.
Re the other thing I was going to try with an old device, it didn't work. Changed the language to Spanish removed English. Went into the Community and it all still came up in English, so I guess I should have been in Spain when I tried it.
Hi @Carol-38 I could be wrong, but instead of just changing the language I think you need to change the region/country of your old device.
This is quite an intrusive change and on some devices once you change your region you have to wait a year until you can change it again.
I haven't got time now @Alienscar but when I do I'll get an old device and change the language and have a little play. QueenB is asking those that dealt with it so I might get an update from them soon. Thanks though because what you said makes sense 👍
Haha don't be too hasty let's not forget this is King we are talking about so they are more than capable of getting it wrong @Carol-38
Keep an eye on the thread below
Yes I get what you are saying now @Alienscar Oh well that's good I'll just reply in English, much easier for me.
That is my point @Carol-38 to really test it you would have to change the language and country settings of your device. Whatever language you use to respond in will always be translated to the native language (English in my case) of your device/country.
Yes @Alienscar I get that, but how do we know that when we are replying to someone in English who posted in the Community in Spanish that they will get the translate button. Christine and I tested it in your Are you receiving lives - test thread (I think that was the title) and it didn't work for us.
Hi @Carol-38 when you click on translate have you never wondered why every language that you are allowed to translate is always translated into English for you.
My guess is that the translation tool uses a devices language/country settings when it translate text automatically.
That is, just as every language I translate to read is changed to English I imagine someone living in Brazil would automatically see every language changed into Portuguese (Brazil)
Hi @QueenB Christine @christinewupp asked you a while back if it would translate from English back into the original language used. We didn't see a reply so tested it ourselves and a translate button didn't appear. So now I still don't know if that would happen 👀
Edited to let you know we tried it in German.
Edited it again to say you could send me a message in Spanish and I would reply in English just to test it again 😉
Thanks Carol,
I'll share the feedback for our developers to have a look at! In theory, if you write your response in English, then the users you are replying to should be able to use the translation button and read the message in their own language, as long as it's Italian, Spanish, Portuguese, German and French.
Or are you saying the translation is not good enough or correct?
Hi @QueenB 🤗 all the non English replies I translate using a different tool then copy and paste, that has worked in the past. I don't do my replies in English anymore as that doesn't translate into the person's language for them to read.
Hi Carol,
Thanks for the heads up! I did find your comments pending for approval and will investigate this. Can you let me know if you answered the player by writing in English or did you translate the text using a different tool and then copy and past your answer?
Hi @QueenB I have replied to many in their own language but it always shows as comment sent for approval and never shows. Is there a problem 🤔
