Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Can’t’ Listen to Music while Playing Candy Crush
JustSerfin
Posts: 88
Level 3
in Discussions
Comments
-
My apps are always up to date. I have automatic updates turned “on” so I should never have to update anything manually. Furthermore, iHeart Radio was last updated 2 days ago (version 10.42.0). I don’t see a last updated date for Candy Crush. Additionally, I have the problem every single time I (try to) play when listening to iHeart Radio on my iPad….which I typically only do when I’m away from home (in hotels) & can’t listen on a (normal) radio like I do when I am home.
-
My apps are also updated automatically @JustSerfin and the information says Candy Crush was updated three days ago
Furthermore, iHeart Radio was last updated 2 days ago
Additionally, I have the problem every single time I (try to) play when listening to iHeart Radio on my iPad
Are you saying you have only had the issue since iHeartRadio updated their app?
As noted in the thread I linked above can you try sliding the music button to maximum and then to zero. Close your game open iHeartRadio and then open your game again.
-
-
-
Do you want/need help with this?
Why can I not listen to radio/music apps when playing Candy Crush & Soda? Whenever I have iHeart Radio on & go to play a Candy Crush game it mutes out the radio & all I can hear is the in-game music but not the radio station I’m trying to listen to on iHeart Radio.
Or do you want/need help with this?
This has absolutely nothing whatsoever to do with adjusting the music slider. iHeart Radio is playing perfectly clear! However, I am getting nothing from Candy Crush. What part of what I have been saying is so hard for you to understand?
-
This has absolutely nothing whatsoever to do with adjusting the music slider.
You won't know unless you try @JustSerfin
When this issue first started a temporary fix was to go into your profile and adjust the music slider as I described.
I don’t see a last updated date for Candy Crush.
Your Candy Crush should be version 1.283.1. It doesn't matter if you think your apps update automatically you should still check.
My apps update automatically as well, but for some reason the last update by King didn't work automatically and I had to update the app myself.
Check that your app is version 1.283.
-
@Kerrie & @Alienscar it’s the same thing.
I can’t listen to iHeart Radio when playing Candy Crush. Adjusting the music slider had absolutely nothing whatsoever to do with this because I am IN FACT getting sound! However, it is ONLY iHeart Radio that I get sound from! Adjusting the music slider doesn’t change anything when it's not a sound in-itself, it's that I’m not getting any IN-GAME sound when ALSO listen to an outside music source (iHeart Radio)!
What is so hard for you to understand about that?
