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I hit the x on a failed level and suddenly it said “purchase confirmed for 6 hours of live” I did not make the purchase and would like to undo it if possible.
King have deliberately made that button big and green so that we will press it by mistake and waste our gold bars. They always ask twice if we really want to quit, but they never ask if we really want to spend our gold bars.
Hello @torrevieja🤗 Welcome back to the King Community!
Unfortunately, you cannot cancel that purchase because, once we hit that button, we have already receive the moves and Gold bars will be deducted!
But, you can try to contact the King Player Support team and request to reimburse the Gold Bars! But, if those Gold Bars were earned in features, you might not get those back🙃 But, you can try your luck sending your complaint through this link —> https://soporto.king.com/contact
If you have any other questions, please post back and let me know🍫🍫
If I press, by mistake,'keep playing`'for 10 gold bars, can i cancel it?
keep playing`'
@ascherz King generally do not replace items that you obtained for free. That is, if the gold bars you used were just items that you won then King won't replsce them.
If you used real money to buy the gold bars that you used then you should contact Player Support for a refund explaining that you couldn't make full use of your purchase.
Many a player has complained that they have accidentally used their gold to purchase items they did not want, but King don't seem interested in fixing the issue. For what it is worth please add your vote to the idea linked below.
https://community.king.com/en/candy-crush-saga/discussion/266469/confirming-before-spending-gold-bars/p1
If you paid with gold bars I cannot see how this can be undone. You can try contacting Support via email, but I honestly don't think you will get very far. In fact I believe it's deliberate that the X button is green, as opposed to red. They probably want people to make this mistake if in a rush. It has happened to me, too, at some point, when I pressed it by mistake for 5 extra moves. I wasn't even close to finishing the level and that was 10 gold bars wasted! Also note how they don't ask "Are you sure?" if you press to pay anything with gold. That is pretty outrageous, because if you press "quit" they do ask this. I hope you are able to play in these six hours of free lives. If you can't even use these, then that would really be annoying.
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Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
