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I was playing on star tournament, making good progress on Top That, had to close the app to take care of some things, opened app, it's gone! On another device, it came on. Hit "play" and disappeared. What's going on?
Good news 🤩
The "Top That" feature will be returning to the game today. The issue that caused it to disappear was related to the ongoing Season Mastery event which we have turned off for now to work on improvements.
You should see Top That back in your game shortly with all your previously gained progress 😉
Thank you for your patience and apologies for the trouble caused!
Hello everyone,
We’ve noticed that the Top That event has disappeared from some of your games, and we’ve been receiving a lot of questions about it. We want you to know that we've reported this to the studio, and they’re looking into it.
In the meantime, please rest assured that your feedback has been heard loud and clear. As soon as we have more information, we'll share an update with you here in the community.
Thank you for your patience and understanding 🙏 If you have any other questions or concerns, feel free to drop them in the comments below.
Today's was a new version of Top That! that contained Season Mastery points at each tier.
I'm guessing the Season Mastery incorporation made Top That! itself wonky. @QueenB Could you report this issue to the studio?
Season Mastery remained in my Events tab, but what's the use of it without Top That?
I lost mine tooooo 😫 I HAD bunch blue too BF I realized 😳 😫please bring back 🙏
Thank you for replying! I did see the event today and it disappeared after I returned to the game. I won two levels which have blue candy as you suggested, but the “top that” event is still not showing up, what else can I do?
Hello @imdominic 🤗 A Warm Welcome to the King Community!
Did you see the event today in your game? Did it disappear when you close the game and return to it?
Did you try playing a new level and win it for the “Too That” event to be triggered? If not, can you please try that and see? Please make sure that your level has Blue candies 😉
Please let me know how it goes! To reply back, please type below 🍫🍫
my collecting blue candy top that event is gone for no reason. I restart the app and it didn’t work, how can I have it back, please let me know
Hello @christinewupp I tagged you in another post.
Hello @King_0887 may I ask how you know this? Do you work for King?
I just opened the game the event also dissapeared,but the event appear again after I played a level
Today, I had a few levels and it disappeared.
When did it disappear from your game?
It will come back soon hopefully.
But again this week or next?
Hello there, it's happened due to time zone updates but don't worry you will get this event again to avail the opportunity.
I noticed that in my game also. Hopefully it comes back.
I had event with blue candies, to win 250 gold at the end. And it disappeared simply. It was to last 4 days.
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Hopefully once you win a level it will come back in your game but I just noticed it disappeared from my events as well and I now have Season Mastery. Have a great day 😊
My Top That disappeared as well, after I played three episodes. At the end of the third episode the game hung up just after I claimed the episode race. I had to close the game and reopen. When I did Top That was gone. But I have not seen any season mastery at all today, neither with or without the event. This is on my iPhone. Strange goings on.
It didn't come back. Season mastery is all that's left, but nothing isthere to win their tokens. I looked forward to Top That, it relieved the boredom of star tournament...same levels over and over.
Same with me…”Top That” went away. Are you working on bringing it back, King?
same happened to me, super annoyed
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
