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Piggy bank problems

Mfuj21

Mfuj21 Posts: 1

Level 1

August 2018 in Support

my piggy bank is full, but whenever I try to unlock it I get an error message saying ‘ooops, something went wrong.’ If I try to purchase from the store it says purchase unsuccessful, no money was removed from your account. Can you please help me with this?

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Best Answer

_Elsa_ Posts: 37,020

August 2018 Answer ✓
Hi Mfuj21, I believe there is a glitch with the piggy bank. Try to follow the steps from here since purchases cannot be handled on this site.
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
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Answers

_Elsa_ Posts: 37,020

August 2018 Answer ✓
Hi Mfuj21, I believe there is a glitch with the piggy bank. Try to follow the steps from here since purchases cannot be handled on this site.
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
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Zenxs_ Posts: 3
Level 1

February 2019
Hi, I have this exact problem. But the links above are no longer working. Can you please help me? Thank u
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