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Ads not running
aandrews22
Posts: 2
Level 1
in Support
my ads are coming up but the timer is not counting down. It’s like they are frozen. I’ve wasted so many lives restarting the app. When will this be fixed?
0
Answers
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Hi and Welcome to the King Community
Thank you for reporting in the meantime try restarting the game If that doesn't help, check if your device has enough storage space and close any unused apps running in the background. Also, make sure your Candy Crush app is up to date. If still not works
Please report this to our Player Support Team here and tell your Game ID there.
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These adds? If so it’s not you it’s the add.
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not that ad specifically but that type. There are a few brands where the video may start and always stops at 29 seconds and freezes the whole game.
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