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Game needs to be fixed

cbogg2024
cbogg2024 Posts: 3

Level 1
in Support

This game no longer keeps my account synced. I have to resync every time I play. The daily treat machine no longer works correctly. I have been playing for two weeks and it hasn’t moved past 5 in that time. What is going on?

Answers

  • kiara_wael
    kiara_wael Posts: 157,828

    Hi and Welcome to the King Community

    Thank you for reporting , In the meantime

    Please Check app update - Log out game - Restart Device - Open game and Log in Facebook or King account.

  • cbogg2024
    cbogg2024 Posts: 3

    Level 1

    didn’t work

  • PummyRaj
    PummyRaj Posts: 44,559
    https://community.king.com/en/candy-crush-saga/discussion/467258/game-needs-to-be-fixed

    Hello @cbogg2024🤗 A Warm Welcome to the King Community!

    Can you please explain what do you mean by "game no longer keeps your account synced"? What are you doing to "resync"?


    With regards to Daily Treat Machine not working — Even if we play the game everyday, we must collect the reward from the Treat Machine! Otherwise, the game thinks that we did not play the game! Have you been collecting the boosters from Treat Machine?

    Please reply by typing below🍫🍫

  • cbogg2024
    cbogg2024 Posts: 3

    Level 1

    I have to log into my account each time I launch the game. That is what I mean by sync. I never had to do that before. I do collect the daily treat each day I play but the needle never more no more than the number 5.

Hey! Would you like to give us your opinion?

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