Blocked in level 5911.

Gexxica · March 16

Good morning
I'm stuck at level 5911 
after purchasing 125 extra moves. 
the dinosaur got stuck.

Screenshot_20240316_134508_Candy Crush Saga.jpg

It is impossible to pass 
the level.
It's not right.

kiara_wael · March 16

Hi and welcome to the King Community

Please check this video , hope give some Tips

https://youtu.be/-7ecq64mvao?t=9

Gexxica · March 16

The problem is that the dinosaur got stuck.

kiara_wael · March 16

Hi and welcome to the King Community

Please check this video , hope give some Tips Here

PummyRaj · March 16

https://community.king.com/en/candy-crush-saga/discussion/439003/blocked-in-level-5911

Hello @Gexxica🤗 A Warm Welcome to our sweet King Community!

Which device are you using?

I am sorry to hear that the Gummy Dragon is stuck in the odd place and there is no way for it to come out!! Unfortunately, there is nothing you can do to resolve this except for quitting the level -- closing the game -- restarting the device!

Since you lost the level, I think those extra moves you have earned will be saved and will appear in your next trial (I am not very sure as I do not have this feature)!

With regards to your lost Gold Bars, please contact the Player Support team and request for reimbursement. If you need help with this, please let me know.

Hope you win this level in next try🤞

I will add level # 5911 to our "Glitchy levels" list to send to the game Studio to look into it.

Thank you for your patience and understanding🙏

hiker · September 9

This level is ridiculous!! It's a only pass if you spend money level and I have no money to spend. One would think the admins would rather keep players and keep the game going than lose everyone

Blocked in level 5911.

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