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Playing the same account on two devices: problems

I have recently added my iphone as a second device to my account, which I have been playing on the iPad.

Have any of you got any experience with playing on two devices? It is explicitly allowed by King and yet I find that I lost Candy Royale at the end of my latest episode. It just disappeared midway through the event, although I did not lose a level on either device. Now I am unable to connect to the app store on my iPhone if I fail a level, though I can buy boosters with gold and watch adverts. Anyone else had any such experience? Do any of you know how best to avoid the game glitching like this? I never had any of these problems when playing the game only on one device.

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Hopefully what you put won't make them stop Don't feed the Troll @christinewupp you know what King are like 🫣

As I am about to delete the game on one of my two devices today a final update of information:

"Don't feed the Troll" loaded separately on each device and I could play it and win the boosters for both the iPad and the iPhone today. This would be a potential gain of six party poppers for your account in one weekend!

If you are like me trying to make gold rather than progress in the game and are lucky enough to have the 1 or 2 party popper order on your gold chocolate box then it's possible to convert those six party poppers into 90-180 gold bars, if you time using them right and fill the other chocolates playing old levels in between playing new ones in which you would use the boosters.

The Bakers Box: spoons are in synch on both devices but since the event is broken as it's stuck on the tutorial page, that is no use whatsoever.

End of thread as I will now delete the game on the iPad.

Finished the second episode today, just on the iPhone this time. Got the gold as promised, including the extra for watching adverts.

Top That, what the hell???? It didn't synch when I started, so I played two tiers lower than I had reached on the iPad. I had been here on the iPad earlier in the day:

After this screenshot I played one episode on the iPhone, and now the event HAS synched, alas to the lower tier! For both devices, so good-bye lollipops. Four hours later and I have dropped from playing tier 16 to tier 14.

That event is definitely one not to be trusted if playing on two devices. As for Candy Royale I dare not think what havoc playing two devices might wreak on that one.

I am done with this now.

I can't help myself. Trying it all out again. I played one episode on the iPad only. All was well. Then I played the first two levels of the next episode on the iPhone.

All seems well:

Gold club progress is in synch. Chocolate box progress is in synch. Top That progress is NOT synched.

And when I then open the game on the iPad, even after closing the iPhone game off I get this:

The first level of the episode is blinking on and off….

Definitely not recommending playing the game on two devices unless you are looking for a cheat. With so many glitches I'm sure there will be plenty of those around. But I'm trying to play it straight on this account, so it's definitely not for me!

Episode race update: I decided to play the entire next episode just on the iPad while iPhone was turned off without even starting the same episode. I did get the 35 gold as promised by the claim button. I watch an ad for one extra gold bar, but didn't get that.

I am definitely struggling to avoid glitches while playing on two devices. If I am to play "as intended by the game" then using two devices is a no-no. At the moment every time I log into my iPad I get this screen.

I mean, every time! So clearly there is a glitch in the Top That event. And I have not the faintest idea what I have done to cause this. All I have done is tried to play as the game allows and wants me to play. 🤔

The next episode was slightly more complicated. I failed some levels on the iPad, passed all on first attempt on the iPhone.

Events:

Chocolate box is counting separately for each device while the game is open. After closing and reopening both devices synch to the higher/more advanced state of the chocolate box. So they don't add up. But this has its uses certainly.

TopThat is confusing. Counts separately for both devices and boosters can be claimed on both devices if we stay logged in. If I close and refresh the game will synch to the higher/more advanced level for both but then grant the previous reward as well.

Episode race is cheating me out of 5 gold bars. I have no idea if this is new or has been going on for a long time. I never kept track. Very annoying!

Jelly streak/win streak - definitely not working right. I passed every level on the iPhone without closing the game, but the game refreshed after I failed a level on the iPad: The screen flickered on the iPhone and my win streak went to zero on both devices. On another occasion I closed mid level as I was about to fail and when I reopened and synched to the next level with my other device, my win streak was in tact on both.

End of the testing phase. I'll play each episode on just one device as it's more reliable, but pick whichever seems easier, which seems to differ from one episode to another. Use the other device to fill the first three chocolates in the box.

I have now successfully played one full episode on both of my devices and would like to share my findings.

I played each level at exactly the same time without logging out. I passed each level on both devices. Levels were easy this morning (Tuesday September 10th 2024).

Episode 3831-3845. The first two levels were ridiculously easy to pass. The next four levels easy with win streak boosters. I had timed boosters from an event on the iPhone, no starting boosters on the iPad. There was no noticeable difference in level difficulty from these timed starting boosters. This was an interesting episode as the first seven levels were unrated, the last 8 levels all rated super hard/nightmarishly hard or legendary! Legendary level 3838 required one lollipop on iPad and one hand switch on iPhone, so identical outcome. Nightmarishly level 3839 required one UFO which I played to fulfill gold chocolate box order on one device, on the other device I was given the UFO for watching ads, so essentially identical on both devices. Levels 3840 to 3845 were all easy to pass with starting boosters plus win streak boosters.

Using the same general strategy on both devices, the game boards and play was different, but the outcomes were identical on both devices.

Events:

Jelly streak - synching on both devices and counting once only for each level passed

win streak/lucky egg - same win streak and both devices had the lucky egg with five egg choices. I got the UFO on one device, timed boosters on the other, both hitting the egg in the middle.

Chocolate box and Season Pass

- synching on both devices and I think all candies counting (I did not really check, sorry, will do next time) I claimed chocolate box on one device, did not claim anything in Season Pass

Top That - started off at the same level but not in synch when both games are open. Each device counting blues separately and gaining the reward separately.

weekly contest - synching both devices and each level counted only once

No glitches at all playing this way. I'm assuming this is how the game intends for us to play.

@christinewupp you should try it.

Try It! Ditz Blue Shirt small size signed.jpg

https://community.king.com/en/candy-crush-saga/discussion/comment/3152413#Comment_3152413

No, I don't play Facebook, only have an Email King account.

@christinewupp sounds like a successful Monday morning! I am concentrating on Top That, the Chocolate Box and my Daily Win is almost ready, one to go. I have not had an Episode/Champion Race in several weeks. If it is a choice between playing the Chocolate Box or an Episode Race I prefer playing the Chocolate Box. Do you play the Facebook browser version?

giphy chocolate.gif

https://community.king.com/en/candy-crush-saga/discussion/comment/3152261#Comment_3152261

Thanks for the info.

This morning everything seems in synch again, including the events. Candy Royale popped up again, on the lower tier (18 levels for the lowest tier? These differing events never cease to bewilder me.) but to be completely on the safe side I played all 18 levels in one go on one device, passed them all easily with the boosters from the weekly race and won 250 gold bars for it! Good old Monday mornings!

https://community.king.com/en/candy-crush-saga/discussion/467441/playing-the-same-account-on-two-devices-problems

Greetings @christinewupp! I play the same account (only one I got) on 4 devices. Although at times there are some syncing problems mainly everything goes pretty good most of the time. However, things do disappear at times! I play on my mobile, PC, my laptop, Papa Bear/hubby's laptop. I do not have the same events/features on all. I find that my available pre-game starting boosters are not always the same for a given level on different devices As far as the app store goes, I have never purchased anything. I have never participated in the Candy Royale or the Star Tournament.

P.S. Glitches have always been a happening since the beginning…I think that they are here to stay…Play different versions.

Comments

Hopefully what you put won't make them stop Don't feed the Troll @christinewupp you know what King are like 🫣

As I am about to delete the game on one of my two devices today a final update of information:

"Don't feed the Troll" loaded separately on each device and I could play it and win the boosters for both the iPad and the iPhone today. This would be a potential gain of six party poppers for your account in one weekend!

If you are like me trying to make gold rather than progress in the game and are lucky enough to have the 1 or 2 party popper order on your gold chocolate box then it's possible to convert those six party poppers into 90-180 gold bars, if you time using them right and fill the other chocolates playing old levels in between playing new ones in which you would use the boosters.

The Bakers Box: spoons are in synch on both devices but since the event is broken as it's stuck on the tutorial page, that is no use whatsoever.

End of thread as I will now delete the game on the iPad.

Finished the second episode today, just on the iPhone this time. Got the gold as promised, including the extra for watching adverts.

Top That, what the hell???? It didn't synch when I started, so I played two tiers lower than I had reached on the iPad. I had been here on the iPad earlier in the day:

After this screenshot I played one episode on the iPhone, and now the event HAS synched, alas to the lower tier! For both devices, so good-bye lollipops. Four hours later and I have dropped from playing tier 16 to tier 14.

That event is definitely one not to be trusted if playing on two devices. As for Candy Royale I dare not think what havoc playing two devices might wreak on that one.

I am done with this now.

I can't help myself. Trying it all out again. I played one episode on the iPad only. All was well. Then I played the first two levels of the next episode on the iPhone.

All seems well:

Gold club progress is in synch. Chocolate box progress is in synch. Top That progress is NOT synched.

And when I then open the game on the iPad, even after closing the iPhone game off I get this:

The first level of the episode is blinking on and off….

Definitely not recommending playing the game on two devices unless you are looking for a cheat. With so many glitches I'm sure there will be plenty of those around. But I'm trying to play it straight on this account, so it's definitely not for me!

Episode race update: I decided to play the entire next episode just on the iPad while iPhone was turned off without even starting the same episode. I did get the 35 gold as promised by the claim button. I watch an ad for one extra gold bar, but didn't get that.

I am definitely struggling to avoid glitches while playing on two devices. If I am to play "as intended by the game" then using two devices is a no-no. At the moment every time I log into my iPad I get this screen.

I mean, every time! So clearly there is a glitch in the Top That event. And I have not the faintest idea what I have done to cause this. All I have done is tried to play as the game allows and wants me to play. 🤔

The next episode was slightly more complicated. I failed some levels on the iPad, passed all on first attempt on the iPhone.

Events:

Chocolate box is counting separately for each device while the game is open. After closing and reopening both devices synch to the higher/more advanced state of the chocolate box. So they don't add up. But this has its uses certainly.

TopThat is confusing. Counts separately for both devices and boosters can be claimed on both devices if we stay logged in. If I close and refresh the game will synch to the higher/more advanced level for both but then grant the previous reward as well.

Episode race is cheating me out of 5 gold bars. I have no idea if this is new or has been going on for a long time. I never kept track. Very annoying!

Jelly streak/win streak - definitely not working right. I passed every level on the iPhone without closing the game, but the game refreshed after I failed a level on the iPad: The screen flickered on the iPhone and my win streak went to zero on both devices. On another occasion I closed mid level as I was about to fail and when I reopened and synched to the next level with my other device, my win streak was in tact on both.

End of the testing phase. I'll play each episode on just one device as it's more reliable, but pick whichever seems easier, which seems to differ from one episode to another. Use the other device to fill the first three chocolates in the box.

I have now successfully played one full episode on both of my devices and would like to share my findings.

I played each level at exactly the same time without logging out. I passed each level on both devices. Levels were easy this morning (Tuesday September 10th 2024).

Episode 3831-3845. The first two levels were ridiculously easy to pass. The next four levels easy with win streak boosters. I had timed boosters from an event on the iPhone, no starting boosters on the iPad. There was no noticeable difference in level difficulty from these timed starting boosters. This was an interesting episode as the first seven levels were unrated, the last 8 levels all rated super hard/nightmarishly hard or legendary! Legendary level 3838 required one lollipop on iPad and one hand switch on iPhone, so identical outcome. Nightmarishly level 3839 required one UFO which I played to fulfill gold chocolate box order on one device, on the other device I was given the UFO for watching ads, so essentially identical on both devices. Levels 3840 to 3845 were all easy to pass with starting boosters plus win streak boosters.

Using the same general strategy on both devices, the game boards and play was different, but the outcomes were identical on both devices.

Events:

Jelly streak - synching on both devices and counting once only for each level passed

win streak/lucky egg - same win streak and both devices had the lucky egg with five egg choices. I got the UFO on one device, timed boosters on the other, both hitting the egg in the middle.

Chocolate box and Season Pass

- synching on both devices and I think all candies counting (I did not really check, sorry, will do next time) I claimed chocolate box on one device, did not claim anything in Season Pass

Top That - started off at the same level but not in synch when both games are open. Each device counting blues separately and gaining the reward separately.

weekly contest - synching both devices and each level counted only once

No glitches at all playing this way. I'm assuming this is how the game intends for us to play.

@christinewupp you should try it.

Try It! Ditz Blue Shirt small size signed.jpg

https://community.king.com/en/candy-crush-saga/discussion/comment/3152413#Comment_3152413

No, I don't play Facebook, only have an Email King account.

@christinewupp sounds like a successful Monday morning! I am concentrating on Top That, the Chocolate Box and my Daily Win is almost ready, one to go. I have not had an Episode/Champion Race in several weeks. If it is a choice between playing the Chocolate Box or an Episode Race I prefer playing the Chocolate Box. Do you play the Facebook browser version?

giphy chocolate.gif

https://community.king.com/en/candy-crush-saga/discussion/comment/3152261#Comment_3152261

Thanks for the info.

This morning everything seems in synch again, including the events. Candy Royale popped up again, on the lower tier (18 levels for the lowest tier? These differing events never cease to bewilder me.) but to be completely on the safe side I played all 18 levels in one go on one device, passed them all easily with the boosters from the weekly race and won 250 gold bars for it! Good old Monday mornings!

https://community.king.com/en/candy-crush-saga/discussion/467441/playing-the-same-account-on-two-devices-problems

Greetings @christinewupp! I play the same account (only one I got) on 4 devices. Although at times there are some syncing problems mainly everything goes pretty good most of the time. However, things do disappear at times! I play on my mobile, PC, my laptop, Papa Bear/hubby's laptop. I do not have the same events/features on all. I find that my available pre-game starting boosters are not always the same for a given level on different devices As far as the app store goes, I have never purchased anything. I have never participated in the Candy Royale or the Star Tournament.

P.S. Glitches have always been a happening since the beginning…I think that they are here to stay…Play different versions.

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Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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