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Did not get bars but was charged

TeeLou
TeeLou Posts: 1

Level 1

I tried 4 times to get gold bars but kept saying there was a trouble and to try again. Did not get my bars but they charged me. How do I get a tefund?

Answers

  • Danielleooo34
    Danielleooo34 Posts: 4

    Level 1

    edited September 2024

    Só ir no suporte

  • PummyRaj
    PummyRaj Posts: 44,294

    Hello @TeeLou🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue with the purchases in your game!

    Please select the device you are using from below options and follow the suggestions⬇️

    🤖 Android device

    • Open the receipt you have received from Google Play and tap "Report a problem"
    • If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

    🍏 Apple device

    • Use this link
    • Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

    🔥 Kindle Fire

    • Use this link.
    • Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
    • Click here for more information

    If you have further questions, please let me know by typing below🍫🍫

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