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Part way through this level and the candies just keep dropping straight through and not stopping. I have no choice but to quit the level and lose my streak bonuses as well as the candy cup progress - very frustrating 😒
Hello @Keri_Watson🤗 Welcome back to the King Community!
I am so sorry to hear that you lost your win-streak because of the glitch in your level!
Were you able to play the level without any glitch after closing the App and reopening it? OR do you still see the cascades?
If the level is still glitchy, I need to report the level. Please reply back and let me know the device you are using and the version you have right now.
Please reply by typing below🍫🍫
Hello @Keri_Watson Welcome to King Community. Could you please logout and login back to see if you still see the same issues or not. Please let me know if you find the same issues after logout and login back to your game. Thanks
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
