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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
How can I get back to watching the promotional videos to earn lives?
Hello @glaucobc🤗 A Warm Welcome to the King Community!
Unfortunately, as players - it is not in our hands to get the Ads back into our games! It depends on the test groups we fall into to receive these special features! I am thinking that in recent shuffling, the group you are in might have been affected and hence, you are not receiving the Ads anymore!
But, no need to be despair! If you have received Ads once, you will receive again! All you need to do is - to make sure that your game App is regularly updated to the latest version; there is at least 2 GB free space on your device memory and you are active in the game. All these will increase your chances to receive Ads and other features.
If you have other questions, please let me know by typing below🍫🍫
Thank you for answering me. Your answer makes perfect sense. I had been looking for explanations, but I couldn't find them anywhere. Finally, I now have a coherent and real answer.
Ohhh, do you mean in book play on Candy crush?
Hi 😊 Have no clue ,but can anyone watch a video for earning life?
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…