Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Hello, why can't I login to Candy Crush on my iPad using my email and password.

This makes no sense. I can login on to the King website from my iPad using the same email and password but when I try to use the same credentials it says "Wrong email and password combination. I have not played Candy Crush Saga/Soda or Farm Heroes Saga via Facebook. The only place I can play any of these games is on my iPhone. Let me know if you need additional information.

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GirleeGirl

Hello, thank you so much for getting back to me quickly.

Here's what's going on. I can login to the King Community site on my iPad without any problems but I can't login to play games on my iPad. So, from what you're telling me there could be two different user names and passwords - correct?!? One for games and one for Community? I'm afraid to logout on my iPhone for fear of not being able to log back in. If this is the case and I've tried to login on my iPad to play games using the credentials I believe are correct - that isn't working either.

When I look at Passwords saved feature on my iPhone it appears to be the same as the password for King Community.

BTW - for example: I uninstalled/reinstalled Candy Crush Saga on my iPad. When it opens I can select Play or Retrieve My Progress. If I choose Play takes me to the beginning. If I choose Retrieve My Progress; since I already have an account, I choose LOG IN WITH EMAIL there isn't an option to use my user name and password rather than email address. Either way it says the combination isn't correct. Sorry to be so long and winded with my response but I understand what it's like to not have all the information😉. Thank you for your assistance - GirleeGirl.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3161233#Comment_3161233

Hi Linda🤗

If you can post a question using —> This link👈️ we can discuss properly and figure out what's going on in your game/or with this King Community account!

But, if you post a comment in others' questions, it will be difficult for me to respond to you as the conversation will deviate main question and confuse the players that posted the question😕

Thanks🍫🍫

LindaHS76

I cant help the haha replay respons, I have every reason to just fooling around at this moment… I am happy for the community,happy to play on my games without adding opportunity. I just wish after years it was different. I am sorry .

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/469371/hello-why-cant-i-login-to-candy-crush-on-my-ipad-using-my-email-and-password

Hello @GirleeGirl🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing an issue with the log-in!

When you said "King account", were you talking about this Community account OR you have the Kingdom account to play your games?

I need one clarification please! You are not experiencing any issue to log into your iPhone but only on iPad?

I have seen multiple complaints about logging issues with Facebook account but not King account🤔

Can you please check which version of the App you have right now? Also, can you try clearing the history (not data) in the App store and if that works to log back in?

Please reply by typing below and let me know how it goes🍫🍫

LindaHS76

I get so angry about this issue.. Every game i must connect with Facebook user,but King user /Google Account will not work . So after 18 years of playing i think i am allowed to get a little bit frustrede.. keep on going . Of not every details of a story from way back , i would actually delete it all . Good luck to you

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Accepted answers

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LindaHS76

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/469371/hello-why-cant-i-login-to-candy-crush-on-my-ipad-using-my-email-and-password

Hello @GirleeGirl🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing an issue with the log-in!

When you said "King account", were you talking about this Community account OR you have the Kingdom account to play your games?

I need one clarification please! You are not experiencing any issue to log into your iPhone but only on iPad?

I have seen multiple complaints about logging issues with Facebook account but not King account🤔

Can you please check which version of the App you have right now? Also, can you try clearing the history (not data) in the App store and if that works to log back in?

Please reply by typing below and let me know how it goes🍫🍫

LindaHS76

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3161233#Comment_3161233

Hi Linda🤗

If you can post a question using —> This link👈️ we can discuss properly and figure out what's going on in your game/or with this King Community account!

But, if you post a comment in others' questions, it will be difficult for me to respond to you as the conversation will deviate main question and confuse the players that posted the question😕

Thanks🍫🍫

GirleeGirl

Hello, thank you so much for getting back to me quickly.

When I look at Passwords saved feature on my iPhone it appears to be the same as the password for King Community.

Booster
how to pass level 18332 and you guys stop the booster and the extra moves and my son ahead of me in the game and he still gets the extra move and boosters
Connect with Facebook
Why do I have to reconnect my game to Facebook EVERY time I go to play? Even after a 10 minute gap I have to reconnect!!! Annoying
Gift or card
i bey card when i entered the card do not work with me
Who holds the record
Anyone know what the biggest record breaking score is? And are the levels never ending? If so, who's on the highest level ever? Thankx G
Extras
Why don’t I get extra bonuses anymore, videos to watch, etc? Is it because I paid for gold bars a couple months ago? 😞

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…