Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
I think basically what Kiara is telling you is that King don't give refunds and if what you paid for was not received then you need to ask Google or Apple for a refund of your money. The green words "here" will lead you to a page where it is explained how to do this.