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trying to log in to save my progress and all i get is not connected to the internet! Everything else works fine on my phone
This is what i get! Im on apple iPhone. I get it when i try to log in to save my progress and the shop just wonβt load.
Hello @robidzπ€ A Warm Welcome to the King Community!
Are you playing Candy Crush Saga? Are you using an Apple phone or Android phone?
The Connection error you are experiencing - is it for logging into the game itself or to the Candy Store, where we buy extra moves, etc.,?
If you see an error message, can you show me a screenshot of that pop-up?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box π«π«
Hello @robidz Welcome to King Community. Sorry to hear about your issues and you can try some steps to see if they work. Please restart your phone but before restart your phone make sure your all background apps are close and any external files. Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donβt, here's a quick explanation: π Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyβreβ¦
