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Hi thegirlsmommy,
Sorry to hear that you're having trouble connecting your Facebook account. Here are a few steps you can try to resolve the issue:
If you still can’t connect, please contact our Player Support team for further assistance. Here’s how:
Contact Support:
Hope this helps 🙂
the exact same is happening here. Support is not helpful at all. Approach given by support was to login with the king account and then get the progress that I had made (with the Facebook Account) restored. Once I had done so, the support told me that a restore of the former progress is not possible.
Dear Support Team - I am losing 13.000 levels here. This is a no go.
Who can help?