Candy Royal Challenges

Hello @ruby22🤗 A Warm Welcome to the King Community!

I have seen multiple complaints about this issue and I was enquiring with our Community In-charge.

So, I found out that, this glitch usually happens when we open and/or play the game on a secondary device simultaneously at the same time.

By any chance, did you open the game on 2 devices at the same time?

If not, please reply back with your device details and I will report the issue.

Please reply by typing below🍫🍫

Thank you for replying back @ruby22🤗

I will report to our Community In-charge.

Can you please tell me which version of the App do you have right now?

Also, provide your game ID number. THIS Link will help you find it.

Hi Ruby🙋‍♀️

To find the App version on your Android phone, please follow these steps⬇️

• Open the Play Store on your phone;
• In the Search bar (at the top of the screen), type "Candy Crush Saga";
• You will get some results with Candy Crush Saga;
• Click on one of the results (do not click Play as it will open the game);
• In the next screen, scroll down a bit till you see "What's New";
• You should a right arrow —> just next to "What's new";
• Scroll down till you see "More Info";
• Just below to that, you will see "Game Info". That's where, you will see version number.