Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Why does it do that across different devices?? This is so annoying! Fridays - Sunday is our ONLY chance to actually win any usable amount of gold bars during the elite challenge and it's now gone from both devices! The one during the week is ridiculous, especially since it keeps dropping me down one or even two tiers for no reason! I don't understand why King has the need to do this. Also, this is the second week in a row where due to King's bugs and glitches, they cost us an entire day of Top That and didn't bother to extend the event deadline. Neverending bugs, glitches and errors, which cost us money and time which King never reimburses or refunds.
This is ridiculous!! It was there Saturday, but now it's gone for 2 days again! It was there yesterday on 1 device, but not on the other. Today it's gone from all 3 Android devices! What is this? Why does this keep happening? Since May, this game has been nothing but bugs, glitches and wasted money!
Hi @Aries2020🤗
I have reported this issue to the Community In-charge. Hopefully, the Candy Studio will be able to find out what's going on with the Candy Royale in your game🤞
Are you playing with the same account on all your devices? If so, can you please give me your game ID number? If you are paying with different accounts, please provide all the ID numbers.
Thank you🍫🍫
I response to your last response, I don't play using the same account. They are all different and only one is linked to a King account. Yesterday, Candy Royale wasn't there on ANY of our devices. One Windows PC, 3 Androids and 2 ipads. It was gone from all of them. Before yesterday, it disappeared from 4 devices when it was always there before.
This is ridiculous. Yesterday and today, Candy Royale randomly did not show up on only one device - an iPad that is actusllu linked to my King acct. In fact, this iPad is the only device that's missing events that all the other devices have - candy Royale, baker's box, etc. This one device randomly did not receive any of the events that every other device did, including The windows PC. I just don't understand how King randomly makes these selections as to which person's game they are going to ruin week to week. It's arbitrary and unfair.
That is the way the game is being run by King. We all get different events. So if we play different accounts on different devices we will notice this, but we also know from comparing our games with others here in the community. This IS the norm in Candy Crush Saga. So we have to either accept it or play something else.
I play three accounts, one got the advert for Candy Royale this weekend, but it hasn't yet shown up. The other two there is no sign of the event. My latest account I failed on the very first level of the first ever Candy Royale at level 502. Now I'm approaching level 1000 and the event never came back at all, not even once.