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De base on m' avait donner 25 lingots d'or et à côté une offre qui me proposait de regarder une pub et je gagner 5 lingots de plus j' ai accepter l'offre puis surprise m'ont jeu à crash et l'offre est parti pouver vous m'expliquez.
Hello @popopookpmkp🤗 A Warm Welcome to the King Community!
I am sorry to hear that you lost the Gold Bars because the Ad crashed😕
Did you receive your original 25 Gold bars or are they in pending too? If you did not receive the actual amount of GB as well, then, please try closing the App — restarting the device and reopening the App. You should see the pop-up about the Gold Bars (if lucky, for the Bonus Gold bars as well)!
If you didn't receive either of the Gold Bars, you will have to contact King Player Support team and send a complaint about your missing Gold Bars.
If it just the Bonus Gold Bars that you did not receive, for that also, I would suggest you to contact the Player Support team (with different steps). Please let me know if you need assistance with sending your complaint.
To reply back, please type below🍫🍫
Hello @popopookpmkp Welcome to King Community. Sorry to hear about that. Could you please tell me which game you are talking about? Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…