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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
every-time i have tried to play today, it gets to the map, screen darkens and then nothing happens. i have managed to play on my mobile once this afternoon. this happens on both my desktop via Facebook and mobile. it was fine yesterday.
Hello @diddydaddy 🤗 A Warm Welcome to the King Community!
I am so sorry to hear that you are experiencing the infamous “grey screen” issue🙁
More players have been experiencing this issue since past couple of weeks! Unfortunately, Candy game team is not able to send in a fix as they cannot reproduce the issue on their side, which makes it hard for the to figure out the cause for the glitch!!
Good thing is, this glitch is temporary and will clear by itself within a day or two (max I saw was 6 days)! Hopefully, the Grey screen will disappear from your game as well and you will be able to play the game again within a day or two!!
Would you mind sending a complaint to the King Player Support team, so that they can record your complaint? Hopefully, the more complaints the game team receives the quicker they can investigate🤞
Please let me know if you need help sending the complaint.
If you have further questions and/or to reply back, please type below🍫🍫
Hello @diddydaddy Welcome to King Community. Sorry to hear about that. Did you try to logout and login back? If so then try to restart your phone and check again the game if its still doing the same issue or not. Thanks
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Porque me sale que soy de EEUU y soy de Venezuela
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Why I am getting ads to get prizes?
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
