🎶 Get Ready for the Candy Crush Music Season 🎶

QueenB · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171953#Comment_3171953

Hi lollypop1234 😃

According to our T&C, in the event of tied scores at any stage, the winner will be the first Participant to have submitted that score to King. You can read the full details of the rules here 😊

QueenB · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171914#Comment_3171914

https://community.king.com/en/candy-crush-saga/discussion/comment/3171905#Comment_3171905

Hey @Storm15 , thanks for sharing your concerns!

I completely understand your worry about bots or unfair scores showing up in the leaderboards. King takes this seriously, and according to the Terms & Conditions of the Music Season event, the use of any automated tools (like bots) or unfair play is strictly prohibited.

Players found using such tools will be disqualified from the tournament. King constantly monitors gameplay to ensure everything is fair for all participants.

If you're seeing unusually high scores, it could also be a glitch or other technical issue. In cases like these, reporting it to Customer Support is the best way to get it looked into, so they can investigate and address any problems.

You can always check the full T&C for details here: Music Season Rules.

lollypop12345 · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171971#Comment_3171971

Hi huni ty 😊 for your reply how do I contact customer i think i will most top players are all the the 70k point Fay is 126k who's number 1 at present it's alot of points to be ahead 😳

lollypop12345 · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171969#Comment_3171969

Hi QueenB so does that mean they pick the winner with the highest score are the which bit do I read in T&C I did read it all before but not sure which bit to read huni 😊🙏

lollypop12345 · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171969#Comment_3171969

Oh QueenB you mean same score in same game yes I meant what happens if there's 3 different winners in each final which there is 3 finals I've won 1 so far looks like there will be a different winner by a mile today and tomorrow another different winner which winner wins 🏆 🙏

Storm15 · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171968#Comment_3171968

Dear @lollypop12345 and @yann6 You can find lots of information in: Candy Crush Music Tournament FAQ! It's one of the pinned down threads at the top of the discussions list.

Storm15 · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171971#Comment_3171971

Thank you so much @QueenB for this vital information. I am not a victim myself of these bots or cheaters, but I hope many people read your answer and contact Customer Support. Thanks again.

lollypop12345 · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3171998#Comment_3171998

Hi hun I've read all of this and understand it's just confusing as I came first in first final so that means I had win all 3 to win am I right sorry for all questions bless you I'm very grateful for you answering ❤️

Storm15 · October 11

https://community.king.com/en/candy-crush-saga/discussion/comment/3172215#Comment_3172215

It's quite allright @lollypop12345 you're very welcome! 🧡 If you have a question feel free to ask! We are all CC players here and someone always will try to help!

Tracker1989 · October 11

We have to submit our score? Anyone out there that can further explain? As for bots, not super familiar but I know my scores have been up there but that’s from playing the game for a ridiculous amount of hours during this tournament

🎶 Get Ready for the Candy Crush Music Season 🎶

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