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When will the error for using the gold bars be corrected?
If the store has been acting up for months then there isn't an estimated time on when, or if, it will be fixed?
Hello @run2themax🤗 A Warm Welcome to the King Community!
Unfortunately, App Store issue has been sticky from past few months! But, please be aware that the Candy Studio has been working on the issue!
For your game, I would suggest you to send a complaint to King Player Support team by following below steps⬇️
** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us
** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️
You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.
If you have further questions, please type below🍫🍫
Hello @run2themax Welcome to King Community. Could you please tell me from when you are having this issues and your device name, model and android version? Please let me know these things to get you a best possible answer. Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
