Lost gold bars

evahot · October 15

I already messaged you about the missing 30 gold bars I had. I’ve spent too much time and money on this game. I will not spend anymore until I get those back. Eventually, I will stop playing it.

PummyRaj · October 15

https://community.king.com/en/candy-crush-saga/discussion/472189/lost-gold-bars

Hello @evahot🤗 A Warm Welcome back to the King Community!

I am sorry to hear that you lost 30 Gold bars in your game!

Did you purchase those Gold bars or earned in a feature? If it is a feature, was it an Episode Race?

Which device are you using to play the game?

Please reply back by typing below🍫🍫

evahot · October 16

I earned those from gold chocolate box. I only use one device to play the game and that’s my phone. I didn’t uninstall/reinstall the game, no updates were done, didn’t switch to another device, etc. I’ve lost different boosters before, but I’ve had enough now.

PummyRaj · October 16

https://community.king.com/en/candy-crush-saga/discussion/comment/3175170#Comment_3175170

Thank you for replying back, Eva🤗

Can you please clarify something else for me?

When you were collecting the reward from Gold Chocolate box, did it freeze OR did the game crash OR just the boosters from Gold chocolate box were added to your game but not the Gold Bars?

evahot · October 16

Now that I think about it, it did close the game. I’m not sure if I got the other boosters because I was too mad to check it out. I don’t think I got any of the boosters.

evahot · October 16

I’ve also lost gold bars from candy royale. They really need to fix this issue. I’m not spending anymore in this game until I get those gold bars back.

Lost gold bars

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