iOS Transaction Issue - We're on it!

FluffyDinosaur · October 16

Hey dear players 👋

We wanted to let you know that we're experiencing some issues with iOS transactions in Candy Crush Saga, Candy Crush Soda Saga, Farm Heroes Saga, and Candy Crush Jelly Saga. Our team is working hard behind the scenes to get everything back to normal. 🚧

You can still enjoy playing while we sort this out, and we'll update you right here as soon as it's fixed. Have any questions or concerns? Feel free to drop them in the comments below, and we'll do our best to help!

Thanks for your patience and understanding, and keep beating those levels! 💪🍬

PummyRaj · October 16

https://community.king.com/en/candy-crush-saga/discussion/472276/ios-transaction-issue-were-on-it

Thank you for the heads-up @FluffyDinosaur 🙏🏼

I will redirect the players here if I see any complaints! Do I need to tag our Candy Crushers?

nokie143 · October 16

This makes extra income

wabsy246 · October 16

https://community.king.com/en/candy-crush-saga/discussion/comment/3175522#Comment_3175522

I have lost my "bubblegum" free play towards the town -not sure how else to explain it. I also lost all extra play and my chance with "Misty" stars. It has completely disappeared. I have tried to restart my phone and all. Has this been reported?

colavecchio · October 16

Non ricevo più nulla dagli annunci pubblicitari e più nessun aiuto

CandiMarie · October 16

https://community.king.com/en/candy-crush-saga/discussion/472276/ios-transaction-issue-were-on-it

I have android phone. Not sure if I have iOS. But I cannot purchase anything because of connection issues. I can't play. I just waste lives. I need colored bombs to pass a hard level. 😫 Please, fix connectivity issues. Thank you.

1DwightSchrute · October 16

That’s great that King is on it, but how will King make it right to all the players who view many ads or purchase boosters to help advance through levels. This problem stops a players progress. I recommend offering something to make up for this problem. It’s been going on for several days.

Kadoug518 · October 16

https://community.king.com/en/candy-crush-saga/discussion/472276/ios-transaction-issue-were-on-it

is it fixed yet? I’m still having a lot of problems.

denicey · October 16

https://community.king.com/en/candy-crush-saga/discussion/472276/ios-transaction-issue-were-on-it

I'm an android user and it's not working! Reinstall doesn't work either. Please fix

kctreecw · October 16

https://community.king.com/en/candy-crush-saga/discussion/472276/ios-transaction-issue-were-on-it

I keep getting that I missed days of logging on which I haven't so I've had to purchase two different times to keep my daily prize where it is

JoolsV · October 16

Pet rescue game is not loading on ipad or iphone just keeps spinning but not opening. I have been through all of the steps suggested in the FAQ updated, reboot, memory, deleted app and reloaded it again, still won’t work please help.

iOS Transaction Issue - We're on it!

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