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Hello. I sent an e-mail to player support that I was missing 6 gold bars every time I entered and exited a level. I appreciate the reply, thank you for the feedback. But I just went in and out of the level and 6 more of my ingots disappeared. I think I will run out of gold bars, which I bought by paying money and working hard, without playing games. Why doesn't the player support line provide a solution other than thanking them?
Hello @zübeyde_ I am so sorry you keep having this problem and that you have had no luck with Player Support. I wonder if maybe our community manager might be able to help look into this for you so let me try tag @QueenB .
@QueenB This player has repeatedly posted about the same issue of gold mysteriously disappearing from their account. I cannot even think of any purchase, accidental or otherwise, that would cost 6 gold bars, so this is really strange. Is there a way that you could please help and look into this case?