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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app versionĀ 1.290.0.1,Ā you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on itš«”
I hope so. I cleaned the browser and cookies, thought this will help which did not, and now all my boosters which I bought and pay for are gone.
i hope they answer tyou soon ā¦im not getting one lol
Hier mein screenshot
Ich habe das gleiche Problem, ich spiele Level 8287. Ich spiele Ć¼ber den PC bei Facebook. Ich spiele schon seit einiger Zeit ohne die Rennen. Browserdaten und Cookies gelƶscht, nichts passiert.
I am having the same issue. My episode race disappeared yesterday and I has won a race and it did not give me my gold bars. It just went to the first level of the next episode. I am currently on 9742 today and still no episode race showing. The level i was not credited for was 9740. My version is current and I play on my laptop.
level 16834.. and i use my computer
i am on level 16834ā¦ and i use my computer not cell phoneā¦
Mine disappeared yesterday too. I have just completed what looks like an episode and crossed the bridge but nothing. Level 13206
Hello @Elizabeth_Boozeš¤ A Warm Welcome back to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which level you are at right now? Also, can you show me a screenshot of your game map?
Which device are you using and which version of the App do you have right now?
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxš«š«
on 10/24/2024 the episode race disappeared and none in sightā¦ i reloaded everything and tries cookies cache etcā¦ DID YOU GUYS TAKE IT AWAY?
screen shot
3789 i can't seem to get a screen shoot
Hello @Retesš¤ A Warm Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which level are you at?
Can you please post a screenshot of your game map? To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxš«š«
nothing indicating a race or what place you are in I finished one this morning with no reward
Holaa, como lo solucionaste?me pasa lo mismo no me aparece la carrera para ganar lingotes
Thank you for replying back and posting your question in English @osmarlisgomezš¤
I am sorry to hear that you are not receiving the Gold Bars after winning Episode Race. For any and all missing rewards, you will have to contact King Player Support team.
Which device are you using to play the game?
Hello, I would like to know why the races to win coins no longer appear if I have won several and suddenly it no longer appears, what do I do in this case, please help.
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OMGā¦ i have to check mineā¦ hope not gone
will this be resolved
there is still no indication of a race would it be possible for someone to look into this please and thank you
I no longer have the episode race I won 2 races and did not receive my gold bars. Did you take it away I tried everything and I can't seem to get it back. Did you take it away I hope not I look forward to possibly wining gold bars. Where is it
i too have had the episode race disappear from my game and like the original poster, i like to earn the gold bars too!
I just found that I have it on my mobile app, but not on the facebook app on the computer
why arent there level races?
Hello @slipknot227š¤ A Warm Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which level races are you talking about? Can you please provide more details? If possible, post a screenshot?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxš«š«
Hello @Cathy_Kane_2š¤ A Warm Welcome to the King Community!
And, Welcome back to @Gusmommyš
I am sorry to hear that you both are missing the Episode Race feature in your games!
Can you please provide these details for meā¬ļø
To post screenshot, tap on the 2nd icon located in the bottom left corner of comment boxš«š«
the race with other people online through levels.25 gold 30 35 and champion45. that race. im on saga play through facebook
Hi @Retesš¤ Thank you for replying back and providing the screenshot!
Looks like some other players are also experiencing this glitch(??)
Do you play the game only on Facebook browser OR do you have a secondary device - a mobile phone or the App version on Windows 10/11? A player with same issue has mentioned that they lost the race only on their Facebook game but, it is available on their mobile device.
Hence, I need you to check the game on your 2nd device (if you use one, that is)!
Please let me knowš«š«
Hello @alibebaack , @Lorna_McDonald , @CynthiaAM , @Chrissy1805š¤
Welcome to all of you to the King Community and Thank you for reporting the issue!
And @Elizabeth_Booze, my sincere apologies for not responding to you yesterday. I was travelling and did not have access to internet!
Along with all your complaints, I have seen few more complaints in past few hours! I am suspecting there is a glitch with the feature which cause the disappearance of Episode Race from Facebook browsers!!
Can you all please give me below detailsā¬ļø
Thank you all for your patienceš
Hi @slipknot227š¤ Thank you for replying back and clarifying!
You are talking about the "Episode Race"!
We have received multiple complaints about this and I have seen some complaints in my Facebook groups as well!! Let me ask our Community In-charge and see if they know anything!
Please bear with us tell thenš
Hat jemand von euch Zugriff auf ein MobilgerƤt ODER die Windows 10/11 App-Version auf seinem Computer? Wenn ja, kƶnnt ihr bitte nachschauen, ob das Episodenrennen dort noch intakt ist?
Ich habe Windows 10 auf dem Computer. Ich spiele nicht auf dem Handy. Ich weiĆ leider nicht wie oder wo ich nachschauen muss.
Ich verwende als Browser Chrome
what place I am in and not giving level wins
Hi and Welcome to the King Community
Thank you for feedback. features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
I don't think thats the issue. Why isn't it give me my rewards? Example: I get this
Comprei no jogo e nĆ£o chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Ganhava vidas extras agora jĆ” nĆ£o ganho mais ,sempre era uma ajuda para avanƧar na competiĆ§Ć£o.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
