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After an ad finishes I am thrown out of the game. Please Fix!!

Every time I watch ads for both boosters or lives the same thing happens. When the ad finishes I cannot collect the reward as the game closes and I am thrown out…

Please Fix it!! It's been at least 15 days of this glitch!!!

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/473682/after-an-ad-finishes-i-am-thrown-out-of-the-game-please-fix

Hello @Angelique_D 🤗 A Warm Welcome back to the King Community!

I would suggest you report the Ads that are freezing/crashing or causing any sort of issues. You can report the Ads directly from your game by following below steps⬇️

Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
Click on the ? icon in the Settings window;
In the Help Center, scroll down all the way to "Privacy & Terms" and click on it;
The first option you see will be "Report an Ad";
Click on it to open and follow the suggestions & instructions to report the Ad.

If you have any other questions, please type below🍫🍫

Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/473682/after-an-ad-finishes-i-am-thrown-out-of-the-game-please-fix

Hello @Angelique_D 🤗 A Warm Welcome back to the King Community!

I would suggest you report the Ads that are freezing/crashing or causing any sort of issues. You can report the Ads directly from your game by following below steps⬇️

Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
Click on the ? icon in the Settings window;
In the Help Center, scroll down all the way to "Privacy & Terms" and click on it;
The first option you see will be "Report an Ad";
Click on it to open and follow the suggestions & instructions to report the Ad.

If you have any other questions, please type below🍫🍫

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