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This is your chill zone! Talk about anything thatโs not Candy-related with other Candy players!.
Please update my candy crush game not connecting internet? Please check my game profile ๐๐ผ thank you...
Hi there,
Sorry to hear your game isn't connecting to the internet. Here are a few steps you can try:
If the issue persists, contact Player Support through the game app for further assistance. Let me know if this helps! ๐
Hello @Rcvarun Welcome to the community.
Unfortunately we are all just players here and cannot check your game. None of us know who you are. For King to help you they would need to know who you are. The best way to contact King is to go through the game because from within the game they automatically have your details and Player ID. Go into Settings in the game (the small pink cogwheel top right on the map screen) then click on the ? icon. Scroll through all the options until you see "contact us" at the bottom, then use this to send them an email. Explain your problem concisely. Also please note that a lot of players are reporting problems with connecting to the game here, especially those using Facebook, so it might be useful to check other threads here as well.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, Weโre aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. Weโve reported this to the Studio and itโs now under investigation. If youโre affected, please: Confirm youโre logged into the correct Facebook accountโฆ
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks