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My wins are not being added. This has been an issue for weeks! Help!!
Hi everyone,
Thanks so much for your patience with the ongoing Weekly Contest issue.
We know it's frustrating that levels aren't counting, and we understand how important this contest is to all of you. The studio is actively working on it, but the fix is taking longer than expected due to some technical complexities.
We’re sorry for the delay and will share any updates as soon as we hear more from the team. Thank you all for hanging in there with us, and please know that we’re doing everything we can to get this resolved for you.
Keep an eye on this thread for updates 🍬
It looks like a few of you have run into a snag with the Weekly Contest, where levels are not being counted toward the event. We’re really sorry for the inconvenience, and we want to assure you that our studio team is on the case!
They’re working hard behind the scenes to fix the issue as quickly as possible, so you can get back to climbing those leaderboards. We know how important these contests are for all of you!
We’ll keep you updated right here in the Community, so stay tuned!
Thanks so much for your patience and understanding, and keep crushing it!
I made it through the 12 win tier and my progress in the weekly challenge only shows 6. It's been happening the last three days
I am not getting any credit in the weekly contest for the levels I pass. Sometimes it even takes a point away when I pass a level. How do I get this resolved?
What is going on? I've won 2 episode races in a row and I have not been given my gold bars!
estou com problemas no ranking semanal, pois passo de fases porém não é computado no meu ranking, apenas quando saio e volto pro aplicativo, mas isso também nem sempre funciona
eh pasado niveles y no me lo toman en cuenta eh checado y no me los cuentan a veces hasta con 6 niveles Oh más así hacen
bei mir werden die Meisterschaftspunkte nicht angerechnet. Gestern und heute……und die goldene Schatztruhe bleibt zu..
I just won episode ending in 4595 and did not receive my 45 gold bars!
Think it's sorted now but annoyingly I did lose 6 points today (more over the previous couple of days). Hoping this doesn't happen again! Over the 13 years plus I've been playing Candy, I've never experienced this kind of thing. Keeping my fingers crossed 🤞
Thank you
It sounded familiar 😅
So it has been reported to the Studio and for now, we're just waiting on a fix which hopefully will be soon.
We have a post HERE which I will merge your message so you get the update once we know more 😉
Thanks for dropping by and hope to see you around.
Thanks btw
Yes, exactly that
Hi and welcome to the Community 😃
Are you referring to levels that has been passed not counting towards the Weekly Contest feature?
When winning games, why isn't it going up in the table
Hello @Aejohns🤗 A Warm Welcome back to the King Community!
Unfortunately, there is no change in the Weekly Contest glitch since the last time you have reported the issue. Your question was —> HERE.
And, I have to give you the same answer as last time. But, there is one progress though! If you are playing the game on a mobile device, you can see that the issue is highlighted in game "Help Center"! I have requested for an update from our Community In-charge! Hopefully, we will have news soon🤞
If you have any questions in the meantime, please type below🍫🍫
Hi and Welcome to the King Community
This issues is being investigated.
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Why am I not able to collect gold after I win level? I have won 5 levels and no gold.
i had this problem for weeks of not having my wins not being accounted for. I wonder what’s candy crush is doing about this.
this still isn’t working? I have played and won 60 levels this week but only 40 showing? I won 15 today but it only recorded 10 😞
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Man kann die Animation von der Pralinenschachtel nicht schließen und muss immer das Spiel neu starten.
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
