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My payments are not going through
It seems to be an issue with the link to Google play.
My app is up to date and I have cleared cache
I am having this same issue.
I'm using android and trying to buy gold bars. I go through to 1 tap by on Google play, enter my password and then just get a white screen with a spinning wheel
The does not allow me to take screenshots
Thank you for replying back and explaining about the issue @14Gooner
Can you please try again and take a screenshot and post it here?
Thank you for replying.
I'm using a android phone to play.
When I go to make payment I use my finger print and the icon just goes round and round on a white screen.
Hello @14Gooner🤗 A Warm Welcome to the King Community!
Which device are you using to play the game?
Can you provide more details about what is happening? Do you see an error message? If so, can you post a screenshot of that pop-up?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…