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Booster videos won't play on iphone

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Answers

  • peekok
    peekok Posts: 13

    Level 2
    At last!the problem is fixed ☺️
  • peekok
    peekok Posts: 13

    Level 2
    I can’t believe it!worked well for a couple of hours and I thought that the bug was fixed,but unfortunately once more video boosters don’t play 🙄
  • Skye235
    Skye235 Posts: 7

    Level 2
    edited February 2019
    Why is the video booster at failed level no longer available? This happened after recent app updates. I want to get this back! How???
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    hi @Skye235Surely, you will find them again :)  
  • Skye235
    Skye235 Posts: 7

    Level 2
    It's been over a week now and not one! I get the ones before the level starts and sometimes for extra lives but not this one, which was very helpful. Must be a glitch in the upgrade or they removed those completely :(@Sukanta_Biswas
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    hi @Skye235 wait and see until next update, i hope all is well soon 
  • wei
    wei Posts: 7

    Level 2
    Why my Candy Crash without the button to play video to earn bouns booster?   I have tried to reinstall the games again but still cannot get the button.    Please advise if any solutions.
  • _Elsa_
    _Elsa_ Posts: 37,297
    Hi @Skye235, you were seeing a video when the level ended?  You must have been randomly chosen to test it because I never saw that in my game.  Events/challenges in testing mode are made up of players who are randomly chosen to test it out.  The studio will monitor these testers to see if it works or not.  So you might not see it again because other players were randomly chosen.  I guess if it's accepted as a good thing then we will all get it.
  • Skye235
    Skye235 Posts: 7

    Level 2
    Oh wow! I had no idea. Yes so basically you would get another chance to spin the wheel (when you watch the video ad) to receive a booster. And there was a couple 3 extra chances as well as one 15 move one. As well as the usual boosters (the fish and the lollipop etc). You could only continue the level if you got the extra moves boost though.  So it was helpful if you just needed that extra boost to complete the level! I hope this takes on! But you wouldn’t always get them, only at random times. I still get the option to watch the video ad before starting a level though. Thanks for your response @Elsa! 🙂🌸
  • Rezamotori1990
    Rezamotori1990 Posts: 6

    Level 2
    now days for free boosters by video is working  ;)
    i dunno who but now I'm happy tnx support  :awesome:

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