🎬️ Video ads disappearing or not available

mikimoon · October 30

Why don't I get any bonus rounds anymore? I am not progressing and staying stuck for way too long.

LVlk916 · October 30

when i don’t pass a level i usually get extra moves for next time. its not doing that now. i know before you said it was a test feature. last time i asked the moves were restored. thank you

Caluxo · October 30

hi team, for the last couple of days I haven’t been able to watch adds for bonus candy and free moves. The watch add button just isn’t there. Can someone please let me know how to enable it in my profile again? This has been going on for the last 2-3 days.

Thank you

Amoonmoon · 1:18AM

https://community.king.com/en/candy-crush-saga/discussion/473995/not-getting-extra-moves-when-i-don-t-pass-a-level

Welcome back to the King's community. 🤗

Glad she's back in your game.

Check for any new updates.

I hope you find your way back to us.

Fun crush 😊

Amoonmoon · 1:27AM

https://community.king.com/en/candy-crush-saga/discussion/474000/no-longer-seeing-watch-add

Welcome to the King's Community 🤗

Sorry to hear that.

The feature of viewing ads, like all advertisements and promotional features, can be obtained by some From players and add new players

I hope to have it back in your game soon. Check for any updates.

Thank you for your understanding

Have a nice day.🌄

shety_Azz191286 · 2:11PM

why i dont get ad help anymore,its been 4 months.

is it possible that i did something wrong?

QueenB · 2:23PM

https://community.king.com/en/candy-crush-saga/discussion/474073/why-i-dont-get-ad-help-anymore-its-been-4-months

Hey shety_Azz191286, welcome 😊

No worries, you didn’t do anything wrong! The ad help feature is part of a test, so ads may not always be available to all players or on all devices. Keep an eye on the game, as ads might come back for you in the future.

Thanks for your patience, and let us know if you have more questions🍬

abdelhami · 2:33PM

I bought gold and I need help to get out of this difficult level

The game must be easier, I'm suffering

There was a video that helps pass and gives aid, why did it disappear?

I've been playing this game for 20 years

Alienscar · 3:18PM

Hello @abdelhami if you bought gold using real money then you will no longer receive adverts that provide boosters/lives when you watch them. As soon as you use real money in your game King removes your advert features.

🎬️ Video ads disappearing or not available

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