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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app versionĀ 1.290.0.1,Ā you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on itš«”
Yes, that is another problem. More than one month ago I logout from the CCS App installed from Microsoft Store but I cannot re-login with my Facebook account till today.
Thanks, you can tell I am not very computer literate. š
so sieht es bei mir auch aus das die anderen kein Bild haben, aber egal, Hauptsache das Rennen lƤuft wieder.
Ich hatte wegen des Problems mit dem Rennen das Spiel Ć¼ber Microsoft runtergeladen. Aber damit konnte ich mich nicht bei Facebook verbinden. Es kam immer die Meldung der Browser wird nicht unterstĆ¼tzt, welcher Edge ist. Aber nun geht es ja wieder bei Facebook.
My race is also back.š However, I was at win streak six and now I am last to finish the race I am in š
Das Rennen ist bei mir wieder da. Vielen lieben Dank an den Support š
porque ya no me salen carreras por nivel para ganar lingotes estoy en el nivel 4598
Hi @danycouly No it isn't normal although over the years many of us have had our Episode/Champions Race go missing. There have been many other posts like yours recently and the problem has now been sent to King for them to check and see what is happening. If you click on the Support icon above, you will see a thread that says Episode Race missing. Keep checking that for any updates and hopefully it will be sorted soon š¤
I played one old level just now and the Episode Race is back. Even my Facebook app also have it now.
Your taskbar icon shows that it's a Candy Crush Saga App.
I am using Microsoft Edge and ES window
I have the episode race but all my competition players have no profile picture
I no longer have the RACE feature on the stand alone or the facebook page.
Oque devo fazer para recuperar os episĆ³dios? deixou de aparecer
Thanks, qukkc I do not know if the game was updated or not? I noticed my episode race disappeared halfway through a race it was there one game and then gone when I stared the next one. I do not think my game is through an app I log in through my King account. is that an app, I am not sure.
why has the episode race disappeared on my desktop? Itās still on my phone and IPad?
what happened to the episode race on my desk top? I can get it on mt phone and i-pad but it is gone on my desktop
I am curious to know why they might remove it from 'some players'?
That is just how King manage each and every feature of the game @KeepTrying
The only feature that everyone has in their game is the Booster Wheel (and I am not 100 % sure about that) ļ»æall of the other features are delivered to random groups of people and those groups can then be swapped with other groups that haven't had the feature previously. Sometimes people can have a feature for so long that they think it is a permanent feature of the game, but as I said at the start the only permanent feature is the Booster Wheel.
What all of this means is that King can remove a feature from your game because they have moved it to another group of players, or because they are testing something.
I can't say for sure, but because there are relatively few complaints about the issue it would seem more than likely that this is an error caused by King rather than them removing a feature,
Thank you but is the forum not able to pass this on to King's tech people for a response?
Yes and no. The majority of people that respond to posts like yours are just ordinary members of the public that have no contact with King whatsoever.
The only person on this site that works for King is the Community Manager. As you can see our Manager has now reported the issue directly to King.
Bonjour,
Depuis quelques jours, sur l'ordinateur Windows, la course Ć l'Ć©pisode a disparu ! est-ce normal ? merci de votre rĆ©ponse.
Hey KeepTrying š
Thanks for checking in. Yes, we have flagged this issue to the developers, so theyāre aware of it.
Sometimes these features can be temporarily disabled or impacted by updates, but weāre looking into it. I'll keep you all posted once I know more.
Thanks for your patience and for reaching out š
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Thanks to everyone for their comments, ā¤ļø I got my episode race back today.
No faces for the other avatars but at least I now have it back. š
First log out of your King Account . Next, Clear all cache in Candy Crush App. Best, deep clean your phone of all cache. Then, Power off your phone. Wait 10 seconds. Turn on phone. Go to game. It should be better.
He wasn't using a phone. He was playing on a computer with the app installed from Microsoft Store. Anyway, it's now clear that the problem was on King's side.
Episode race has disappeared again this morning.
Thank you for letting us know the Race is back š¤©
As for the missing avatar pictures, this is also a know issue which we will sort out during the next update š
Apart from the avatar issue, the other problem is the missing names for some of my friends. Their names used to there but not anymore.
There were times I received a live or a request for live that came without avatar and name. Anywhere, I just accept the request without knowing who it's from.
today i lost the episode race for the 2nd time!!!!!!ā¹ļø
Das Rennen ist seit eben wieder weg. Und das Spezial wo man Punkte bekommt wenn man beim 1. Versuch gewinnt auch. Da war ich auf Platz 1. Heute Vormittag ging noch alles.
same for me, 2nd time !š
Episode Race returned for a few days, but is missing again on November 4, 2024.
Hi and Welcome to the King Community
Thank you for report it . The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
Wie kann das denn sein. Nach Jahren spielen und es NIE weg war ist es nun plƶtzlich weg. Ich spiele schon viele Jahre und das Rennen war IMMER da, bis jetzt.
Liebe Kiara, danke fĆ¼r deine Nachricht, mit der Antwort gebe ich mich aber nicht zufrieden. Ich spiele schon viele Jahre und das Rennen war IMMER da. Ich brauche die Goldbarren um schwere Levels zu schaffen.
Ich war auch mitten im Spezial wo man Punkte sammeln kann wenn man das Level beim 1. Versuch schafft. Ich war auf Platz 1 und jetzt ist auch das einfach weg.
Das Funktionen einfach mal verschwinden habe ich bis zum ersten verschwinden des Rennens letzte Woche noch nie erlebt. Letztes Mal konnten die Entwickler auch etwas machen, das sollten sie jetzt bitte auch, ansonsten werdet ihr viele Spieler die auf die Goldbarren angewiesen sind verlieren.
Wenn das Rennen nicht wieder kommt spiele ich kein Candy mehr.
The race was back but is gone again
I've lost the episode race today also. it is the 2nd time for me. i play via FB on my laptop, use Chrome.
i had episode race yesterday and gone todayā¦.smh
I had something about candy crush because I don't have episode race right now
Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it youāve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! Iāve played the level Iām on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with ācannot connectā. Iāve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
