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II wine the episode racecard won 40 gold bars but the game froze and I did not receive my reward
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Yeah not all support agents are the same. But if you message too much, they will likely mute you. Keep records, message them screenshots dates and time. Try to do it all at once. And unfortunately it's just hard for them to keep up with supporting a game that has hundreds of millions of users. Many of which clutter the inbox with trivial issues that are already answered elsewhere.
Have you sent an email to Candy crush support team? My game froze after winning last level of the episode race 1595. I did not get my first place Episode Race and Alien Invasion Rewards. I had to request them. It took 2 1/2 days and 3-4 different "King Player Support" team members to give me all my rewards... Don't let them cheat you. I have no idea why it took so many people to get my just rewards. Any why they disappear from communications. May hours later, you get an email from a new support person. They help a little. Some just dicker with you like a sadist. Some treat you like your ignorant. Finally, a wonderful support person showed up and gave me all that was missing. Finding someone honest or smart or who knows how to research is not easy. At this moment, on another issue I have, King owes me 19 flying saucers from the Milestone Awards which give 2 boosters: a Color Bomband a UFO. I always get my Bomb, but I never get my UFOs. They have a glitch and they will not admit it. They give me a kiss off 99% of the time. But I got proof of there computer error. Nobody wants to address the issue. I have spent much money playing the game too. I find that kind of unprofessional behavior abusive. It lack ethics, moral & social responsibility to its earnest gamers. Every letter sent you always says they want you to have a wonderful gaming experience. How can that be when they are not fixing the issue or giving yiu proper compensation , giving yiu your rewards? It's not like those virtual toys hold any value, but it costs you real dollars. I wonder if anyone else is having this problem with King. The are a billion dollar company. What are 19 saucers to them? I wish I could talk to a Manager about this issue. One support person had the audacity to suggest that I probably had received the saucer but did Not notice it. I have received several ridiculous statements like that from them. The of the last people who popped up to help said i need to be in levels 1000, 2000, 3000 etc. I wrote her back saying she obviously gas failed to do any kind of research. If she had she would know I'm in thec1600's now. This is the kind of support you can expect from 90% of the King Player Support team. So, hang in there DON'T give up. You will find 1 in the top 10% who might actually do their job 100%. Good luck.
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I tried both of those but without success. Frustrated as It took a lot to win the episode .
Do you mean candy royale event or chocolate box when it says win a level in one try? Milestone makes me think of the rewards you get every 1000 levels.
My milestone reward not received i win 25 levels in one try
Sometimes that happened to me and I had to restart the game, then play a couple of levels and it showed up. Or just manually click the event area and claim it. Usually one of those two fixed it.
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
Wow! I have just completed the candy pins. It's been a journey and I love it. Hope more Pins are coming soon. Super grateful may God bless Candy Crushers and Happy new year Crushers. Also when is the next Candy Pins
The journey continues! Explore the latest levels today 🎉 Levels 21 246 - 21 305 have been released now. Happy playing 🤩 Reminder: Keep comments focused on feedback for these levels. If you have any issues, please visit the Support area for help. 🌶️🍭 What’s Hot in Candy Crush
Why are the sour skulls not working as they usually do? I was just playing level 13990 and the sour skulls wouldn't activate after they've been touched by a candy nor after a wrapped candy exploded. It cost me my episode race and streak. Why is CC getting so glitchy?
Level 18695,Candy Crush. I have no boosters or gold bars and have been playing this level for 12 days and not got close to completing it. Your game has now become totally based on what the player is prepared to pay, this has taken any joy from a game I have been playing for many years. Play fair King
