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II wine the episode racecard won 40 gold bars but the game froze and I did not receive my reward
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Yeah not all support agents are the same. But if you message too much, they will likely mute you. Keep records, message them screenshots dates and time. Try to do it all at once. And unfortunately it's just hard for them to keep up with supporting a game that has hundreds of millions of users. Many of which clutter the inbox with trivial issues that are already answered elsewhere.
Have you sent an email to Candy crush support team? My game froze after winning last level of the episode race 1595. I did not get my first place Episode Race and Alien Invasion Rewards. I had to request them. It took 2 1/2 days and 3-4 different "King Player Support" team members to give me all my rewards... Don't let them cheat you. I have no idea why it took so many people to get my just rewards. Any why they disappear from communications. May hours later, you get an email from a new support person. They help a little. Some just dicker with you like a sadist. Some treat you like your ignorant. Finally, a wonderful support person showed up and gave me all that was missing. Finding someone honest or smart or who knows how to research is not easy. At this moment, on another issue I have, King owes me 19 flying saucers from the Milestone Awards which give 2 boosters: a Color Bomband a UFO. I always get my Bomb, but I never get my UFOs. They have a glitch and they will not admit it. They give me a kiss off 99% of the time. But I got proof of there computer error. Nobody wants to address the issue. I have spent much money playing the game too. I find that kind of unprofessional behavior abusive. It lack ethics, moral & social responsibility to its earnest gamers. Every letter sent you always says they want you to have a wonderful gaming experience. How can that be when they are not fixing the issue or giving yiu proper compensation , giving yiu your rewards? It's not like those virtual toys hold any value, but it costs you real dollars. I wonder if anyone else is having this problem with King. The are a billion dollar company. What are 19 saucers to them? I wish I could talk to a Manager about this issue. One support person had the audacity to suggest that I probably had received the saucer but did Not notice it. I have received several ridiculous statements like that from them. The of the last people who popped up to help said i need to be in levels 1000, 2000, 3000 etc. I wrote her back saying she obviously gas failed to do any kind of research. If she had she would know I'm in thec1600's now. This is the kind of support you can expect from 90% of the King Player Support team. So, hang in there DON'T give up. You will find 1 in the top 10% who might actually do their job 100%. Good luck.
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I tried both of those but without success. Frustrated as It took a lot to win the episode .
Do you mean candy royale event or chocolate box when it says win a level in one try? Milestone makes me think of the rewards you get every 1000 levels.
My milestone reward not received i win 25 levels in one try
Sometimes that happened to me and I had to restart the game, then play a couple of levels and it showed up. Or just manually click the event area and claim it. Usually one of those two fixed it.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
what is this and how to use it, please
Here we go: I finished the impossible event. It must be a sign of madness that I felt compelled to finish it. I got some fancy earmuffs as well: This account will take a well deserved break now. As a free treat: the Concert Chaos event is gone!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Why didn’t someone told me that there is upgrade and u can earn more pins and reward I thought like every other event there is no upgrade now I just achieved the first one and in only 2 days I can’t collect 81 platinum pins there is miscommunication about this event anyone with this problem
