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i should have 71 golds after playing tier 3, passed 21 levels. When it's time to claim the golds, it says "connection problems" and I could not claim my 21 golds!! And also my bomb chocolate has gone! what can I do?
Hello @eyim Welcome to King Community. Sorry to hear about it. Unfortunately there is no way to get those gold bars back as its happened due to your Internet connection stability and it's not only happened with you there are other players including me also faced the same problem. Thanks
Hello @eyim🤗 A Warm Welcome to the King Community!
I am sorry to hear that you did not receive the Gold Bar rewards from one of Candy Royale tiers! You will have to contact the King Player Support team and request for your missing reward as missing rewards.
** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us
** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️
You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.
If you have further questions, please type below🍫🍫
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
