Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Do I have a glitch or something?

Hi, I can't even count how many times I've tried level 8329. I don't have enough gold bars to get extra moves. My main issue is that the final key doesn't drop until I have 1 or 2 moves left and sometimes not at all. Am I missing something? Any advice would be great! Thank you

Accepted answers

All comments

KrisKL

Also, I appreciate your responses. Thank you sincerely

KrisKL

Ummm, I'm given 22 moves

MannyFae

Hello @KrisKL

I don't think this level has a glitch, but rather it is designed in this way. The last key drops with only 1-3 moves remaining, and you have to have the board cleared by that time, and count on lucky cascades to bring all the dragons down. Like many levels that have only three colors, this one is very luck-based.

The key drops every four moves. If it is collected by cascades or explosions immediately after dropping, the next key will drop faster. If there is a delay in collecting the key, such as if it's dropped, but you didn't notice, you might never see the last key.

I tried this level out, and was able to pass with some luck.

I start by charging the frog and using it to remove licorice at the top and hit licorice curls blocking the dragons. I place the frog so that it hits two licorice curls at once.

The board often forms color bombs, I use them to charge the frog, and look out for a chance to make a color bomb and stripe combo. The frog helps me clear the top of the board. I also make vertical stripes whenever I can.

With four moves remaining, the board is mostly cleared, but I still have to collect one key.

I used a color bomb on the board to take out orange and charge the frog, and the key has dropped and was collected by explosions immediately. To pass this level, you need this kind of luck.

Three moves are left to drop the dragons, which is the best I could get. I used two moves to collect the remaining licorice on the left with the frog, which also released three dragons, and got the position shown below.

I have to count on luck to drop the last dragon, so I matched four greens to form a stripe, hoping for it to explode. The game helped me, and after a series of explosions, the dragon dropped out.

This is a tricky one indeed. You have to focus on clearing the board in preparation for the final three or so moves when the last key drops. If you have a good board, the game will help you both collect the keys and clear the top. And then, you have to rely on luck. I hope you get as lucky as I did and pass this level soon!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/474697/do-i-have-a-glitch-or-something

Hello @KrisKL🤗 A Warm Welcome to the King Community!

I have just tried the level few times and you are right! I only got one key and then, no keys at all to unlock the Gummy Dragons!!

Let me call in couple of my Community friends @christinewupp and @MannyFae and see if they are also experiencing the same glitch!!

If they also run into same issue, I will report it to our Community In-charge, so that the King team can check the level.

If you have any questions in the meantime, please type below🍫🍫

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Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/474697/do-i-have-a-glitch-or-something

Hello @KrisKL🤗 A Warm Welcome to the King Community!

I have just tried the level few times and you are right! I only got one key and then, no keys at all to unlock the Gummy Dragons!!

Let me call in couple of my Community friends @christinewupp and @MannyFae and see if they are also experiencing the same glitch!!

If they also run into same issue, I will report it to our Community In-charge, so that the King team can check the level.

If you have any questions in the meantime, please type below🍫🍫

MannyFae

Hello @KrisKL

I tried this level out, and was able to pass with some luck.

I start by charging the frog and using it to remove licorice at the top and hit licorice curls blocking the dragons. I place the frog so that it hits two licorice curls at once.

With four moves remaining, the board is mostly cleared, but I still have to collect one key.

I used a color bomb on the board to take out orange and charge the frog, and the key has dropped and was collected by explosions immediately. To pass this level, you need this kind of luck.

I have to count on luck to drop the last dragon, so I matched four greens to form a stripe, hoping for it to explode. The game helped me, and after a series of explosions, the dragon dropped out.

KrisKL

Ummm, I'm given 22 moves

KrisKL

Also, I appreciate your responses. Thank you sincerely

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3190329#Comment_3190329

https://community.king.com/en/candy-crush-saga/discussion/comment/3191206#Comment_3191206

Good morning ! I have just noted your post in Discussions @KrisKL and am aghast that you state you are only given 22 moves for this level! As shown by @MannyFae above I also get 26 moves.

Please don't leave the game or this community just yet @KrisKL because I believe that we can help you. There is a way to contact Player Support from within the app to report this and complain about your game being singled out to have too few moves. But also our moderator @PummyRaj and community manager can contact King directly. Please could you let us know which device you are playing on and tell us your Player ID, so that they can look into your game for you. I assume you are playing the latest update?

I have not seen such a discrepancy in moves in any level for over a year. I thought King had stopped doing this, it is hugely unfair and outrageous @QueenB

MannyFae

https://community.king.com/en/candy-crush-saga/discussion/comment/3191204#Comment_3191204

22 moves? That's ridiculous! No wonder the last key doesn't drop. Please do complain to Player Support, as Christine suggests, @KrisKL.

Hopefully @QueenB can look into this. It's indeed outrageous!

Kazza-3

I played this level a couple of days ago & had the same problem. I have only 22 moves and the final key never dropped. After failing a couple of dozen times, the only way I passed it was getting 7 extra moves from watching ads at the end. (The ads in my game are very erratic, a lot of the time they’re not offered when I fail or it’s only 2 or 3 moves.)

They’ve gone through & removed moves from a whole bunch of levels again. The last few hundred levels have been a real slog. So many of the levels now have 1 or 2 fewer moves.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3191464#Comment_3191464

Thank you for the heads-up, Christine 🙏🏼

I do not remember how many moves I had when I tried! But, I will report the level.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3191558#Comment_3191558

https://community.king.com/en/candy-crush-saga/discussion/comment/3191204#Comment_3191204

Hello @KrisKL and @Kazza-3 🤗

Can you please provide below details:

Device you are using;
Version of the App you have right now;
Your game ID number

Also, can either of you post a screenshot of your level - as soon as you click on Play and open the game board?

All these will help me to report the issue in the level 🙏🏼

Thank you!

KrisKL

https://community.king.com/en/candy-crush-saga/discussion/comment/3190329#Comment_3190329

https://community.king.com/en/candy-crush-saga/discussion/comment/3191871#Comment_3191871

Hi, thank you. Where is it you want me to post that info? On this thread or…?

KrisKL

I was given ads a while ago but haven't received them since

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3192031#Comment_3192031

Hi @KrisKL🤗

Yes please! I need you to post the details here👍️

Kazza-3

https://community.king.com/en/candy-crush-saga/discussion/comment/3191871#Comment_3191871

Hi @PummyRaj

I’m playing on an iphone 13.

My game ID is 14776187248.

The version I currently have is 1.289.1.1.

Thanks for looking into this!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3192542#Comment_3192542

Thank you @Kazza-3 🤗

I sent your details to the Candy Community In-charge.

KrisKL

Hi PummyRaj,

I'm embarrassed to ask because I'm not tech savvy but can you please tell me where I can find Version of the app and game ID?

Thank you, Kris

Screenshot_20241108_105402_Candy Crush Saga.jpg

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3192872#Comment_3192872

Hi @KrisKL🤗

Aw, no! No need to be embarrassed at all💜

Please check —> This Link👈 for step by step instructions to find your game ID number.

For version number —> Open Google "Play Store" — in the "Search bar", type Candy Crush Saga — you should see 2 results (usually); Select the one that doesn't have "Ad" and click on the name — the App will appear with all the info — now, scroll down till you see "What's new" and click on the right arrow you see — in that scroll down a bit till you see "Game info" — that's where you will see the version number😉

KrisKL

https://community.king.com/en/candy-crush-saga/discussion/comment/3192979#Comment_3192979

Hi PummyRaj,

I think I finally got it all together!

Galaxy S21 5G

User ID: 13279763347

Version: 1.290.1.2

Screenshot_20241109_101100_Candy Crush Saga.jpg

Thank you so much for your help!

Blessings,

Kris

KrisKL

Hi,

I'm curious when or if I'll hear something? My game is still at 22 moves. Should I do like someone suggested and just not play for a week? Because I sign in each day to see if there's a change.

Thank you in advance,

Kris

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3195406#Comment_3195406

Thanks for being so patient @KrisKL !

@PummyRaj may have missed your answer above, so let me try tag the community manager for you.

@QueenB can you help this player please? We all get 26 moves for this level! 22 moves is not enough. This needs to get fixed!

Also I've just noted there was an update of the game today, so if you haven't already done so try to update the app @KrisKL and see if that might fix your problem.

QueenB

Hi @KrisKL and @christinewupp,

Thanks for tagging me! I know it can be really frustrating when there aren’t enough moves to complete a level.

KrisKL, I’d recommend trying to update the game if you haven’t already, as christinewupp mentioned. Sometimes updates can fix these kinds of issues by resetting the move count.

In the meantime, I'll share your feedback to the team. Let us know how it goes 😉

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Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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