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Rewards not recieved after winning race
Answers
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Hello @celad🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the Episode Race/Champions Race reward! You will have to send a complaint to the King Player Support team and request for your missing gold bars.
** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us
** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️
- Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
- Click on the ? icon in Settings window;
- Scroll down to "Events" and click on it;
- Look for Episode Race and click on it;
- Scroll down all the way and click on "Contact Us";
- Fill the form and Submit your complaint.
You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.
If you have further questions, please type below🍫🍫
