Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
I too have experienced this, didn't win any gold
me pasa lo mismo
When I did a search here in the Community this morning, before my post, I found nothing. Ironically when I just searched again after your comments I found many articles related to this issue dating back to August. My guess is this will not be fixed anytime soon. Thanks and have a great day 😊
November 6, 2024 - 11:25 AM NST
I am also experiencing the same issue
Hi and welcome to the King Community
Thank you for the feedback , Please check this page for more Info Here, and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
Hi and Welcome to the King Community
Thank you for the feedback. Please check this page for more info here
What happened to the episode race? I won an episode yesterday, but did not receive the prize. The tracking is gone too.
Where did my episode race go? There are no flags or sequence of winning…
That takes some time. With King it might be a long time!
There is a technical fault with my game, my win streak has vanished and I just won the episode race but there was no finishing banner and I did not receive the gold bars.
My device is connected, there are players on my map. I have reset my device and nothing. @King_admin
I just won the episode but the tracker on the screen disappeared. It was there last night but now is gone! I didn't get my gold bars either. I am now on level 17016
If it was reported to King from a moderater than why doesn't the moderater tell us all what was said!
Nálam is eltünt, 16790 pálya. Tovább mentem, nem kaptam semmit. Lehet, hogy érdemes várni. ☹️ Első voltam.
the same here! 4 races and nothing, damn it!
If you check this thread there is a message from the Community Manager posted this morning to state King are aware and looking into it:
There have been many posts in Discussions and Support about this in the last week @Colleen Companion Welsh I believe King have been told, but who knows how long it will take for them to sort it. Or has it been done on purpose and they're changing that as well 🤔 I get my new levels today, not sure what will happen so don't know yet whether to play or leave it for a while.
My Episode Race has been disappearing for the last week now. Randomly it appears for one episode and disappears again for the next. Anyone else having issues with this event?
November 6, 2024 - 08:15AM NST
Oh no this is really sad for me 😭😭😭😭😭😭
I am not so concerned about the gold bars… but having the episode race was like "dosing" my needs of Candy Crush. Yeah like saying "only 15 or 30 levels a day, no more"…
Same here. Episode race just disappeared, was missing for 2 weeks, then came back for about 48h, now - missing again for 3 days now
New here? Sign in or create an account to join the fun.
I would recommend to anyone affected by this to stop playing new episodes until this is fixed. You will not be able to earn any new gold. The game is not worth playing without the episode race as you need gold to pass legendary levels, so every player needs the episode race to earn back what we spend.
As per my previous comment if enough people contact King maybe they will bring it back. Can one of the moderators please contact King and ask what is going on. King doesn't listen to the people!
where’s my 30 gold bars after passing to level 6200 I fill cheated
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
