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Can't make any purchases... connection issues?

ladykai
ladykai Posts: 5 Level 2
in Support

I'm unable to make any purchases from the shop. I get a connection issues error. No internet problems on my end...

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Answers

  • kiara_wael
    kiara_wael Posts: 155,059 Candy Moderator

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated , in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

    Contact Support: Follow the steps mentioned above

    Please check this page for more info Here

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  • ladykai
    ladykai Posts: 5 Level 2

    I have un-installed/reinstalled 3 times. My internet connection is perfect. No issues with anything else related to my internet. I have updated and restarted as well.

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