Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
❄ Candy Holiday Season ❄ - More info HERE
👽 Astros vs. Aliens - How does it work? - More info HERE
❄ Candy Holiday Season ❄ - More info HERE
👽 Astros vs. Aliens - How does it work? - More info HERE
What's happened to Candy Crush Saga?
TerriM
Posts: 103 
in Discussions
It freezes, the adds don't work and the game randomly closes multiple times in a row. I have uninstalled and installed it again, my phone is up to date and I clear the cache everytime I play. I turn my phone off and back on to no avail!! I used to play non stop without any problems, but now it's constant.
3
Comments
-
Hi @TerriM I think the only thing you can do is to contact King Player Support and explain what is happening. When you get their automated reply just reply back to that explaining the problem again. They should be able to check your game to see if it's a fault their end. Good luck and it would be nice to know how you get on 🤞
3 -
I can click on the game to play, but it acts like it's loading and I can't play the game on my phone or laptop
2
